Are We Designing a Landfill or Leaving a Legacy? / Jennifer Rittner / Ep. #211

Are We Designing a Landfill or Leaving a Legacy? / Jennifer Rittner / Ep. #211

Let's start with an "easy" question today... Is design a force for good, or just another cog in the capitalist machine?

I know many design professionals are grappling with this question. We see design's potential to have a positive impact but often find ourselves frustrated by its misuse as a tool for profit at any cost.

The overflowing landfills, the disposable products... These are reminders of design's unintended consequences. And while we yearn to challenge the status quo, to advocate for sustainable and ethical solutions, we often face resistance from those prioritizing short-term gains. Yeah, it's a delicate balance.

So how can we raise our voices as activists without jeopardizing our livelihoods? How do we ensure that our work benefits not only our (internal) clients but also society and the planet?

Our guest, ​Jennifer Rittner​, has dedicated her career to exploring these questions. In the conversation, we delve into the complex relationship between design, ethics, and culture.

  • Do we need a moral compass for the design industry?
  • How much responsibility do we, as designers, bear for the impact of our work?
  • What kind of culture do we want to shape through our designs?

If anything, this episode invites you to step back from your daily tasks and reflect on the bigger picture.

It's an opportunity to clarify your purpose as a professional and think about how you can align your work to that. So if that sparks your interest, join us for an inspiring chat.

Let's be honest, in a world obsessed with instant gratification, it's crucial to pause every now and than to consider the long-term consequences of our actions. We owe it to generations to come.

Enjoy and keep making a positive impact.

~ Marc

--- [ 1. GUIDE ] ---

00:00 Welcome to Episode 211

03:30 Recalibrating Social Dynamics

05:00 Design and Social Dynamics

10:00 Is there an alternative?

17:30 How her approach changed

19:00 Marc's background

24:00 Solution before building

25:00 Designer reflection

26:30 Accountability in design

32:00 The landfill problem example

38:00 What's holding us back?

43:00 How to be better humans

47:15 How we label success

51:30 Her thoughts on designers

58:00 Balancing what to make

1:00:00 "The Lab culture"

1:03:30 Power to change

1:06:30 Resources


--- [ 2. LINKS ] ---


--- [ 3. CIRCLE ] ---

Join our private community for in-house service design professionals.

⁠https://servicedesignshow.com/circle


Episoder(317)

Adding some Brazilian flavour to the service design mix / Luis Alt / Episode #12

Adding some Brazilian flavour to the service design mix / Luis Alt / Episode #12

Luis Alt talks about the next generation service providers, the positive and negative aspects of the service culture in Brazil and finally why we need to rethink and humanize the relationship companie...

22 Sep 201632min

Understanding Service Design in Asia / Patti Hunt & Kristin Low / Episode #11

Understanding Service Design in Asia / Patti Hunt & Kristin Low / Episode #11

Patti Hunt and Kristin Low talk about Service Design in Asia and the lack of urgency for it. We also dive into the topic of Artificially Intelligent services. ----------------------------------------...

8 Sep 201637min

Service Design Trend Report / Summer 2016

Service Design Trend Report / Summer 2016

In this episode we talk about the 4 major trends that are shaping the service design field in the summer of 2016. These trends have emerged as patterns from the first 10 episodes of the show. What d...

6 Sep 20168min

Service Design is fractal / Andy Polaine / Episode #10

Service Design is fractal / Andy Polaine / Episode #10

Andy shares his ideas on the fractal nature of service design. Or in other words at level should you be designing a service to really make an impact. ---------------------------------------- EPISOD...

11 Aug 201633min

Linking Service Design to business value / Damian Kernahan / Episode #9

Linking Service Design to business value / Damian Kernahan / Episode #9

Damian Kernahan talks about why service design needs to do a better job at articulating the value it creates for business and consumers. ---------------------------------------- EPISODE GUIDE 1:32 ...

28 Jul 201629min

The secret to building a customer centric culture / Dave Gray / Episode #8

The secret to building a customer centric culture / Dave Gray / Episode #8

Dave Gray talks about why understanding Organisational culture is more important than ever and how norms, habits and behaviours shape that Organisational culture. ------------------------------------...

14 Jul 201638min

Getting your boss to prototype customer experience / Adam Lawerence / Episode #7

Getting your boss to prototype customer experience / Adam Lawerence / Episode #7

Adam Lawrence talks about the power of jamming, the relationship between work and play and about using theater as a toolset within service design. ---------------------------------------- EPISODE GUI...

30 Jun 201632min

What Service Design can learn from the olympics / Alex Nisbett / Episode #6

What Service Design can learn from the olympics / Alex Nisbett / Episode #6

Alex Nisbett talks about customer performance, designing great public services and building internal service design capacity. ---------------------------------------- EPISODE GUIDE 1:04 - First enc...

16 Jun 201631min

Populært innen Business og økonomi

stopp-verden
lydartikler-fra-aftenposten
dine-penger-pengeradet
e24-podden
rss-penger-polser-og-politikk
rss-borsmorgen-okonominyhetene
pengepodden-2
livet-pa-veien-med-jan-erik-larssen
pengesnakk
finansredaksjonen
utbytte
morgenkaffen-med-finansavisen
rss-politisk-preik
lederpodden
liberal-halvtime
rss-pa-konto
tid-er-penger-en-podcast-med-peter-warren
stormkast-med-valebrokk-stordalen
rss-sunn-okonomi
rss-markedspuls-2