How positive leadership psychology is driving business success

How positive leadership psychology is driving business success

COVID has taken a significant impact on hospitality people at all levels, and continues to challenge us in many ways, from the direct health complications to work and business pressures.

As the world and the industry starts to recover, we now thinking about things differently, particularly in our life priorities. Catherine and I discuss the changing corporate culture and how positive leadership embracing change can lead to business success through people.

We explore:

  • How leveraging awareness enables us to rid the business of the parts that aren’t working and retain the things that are
  • How corporate culture is changing
  • What hoteliers should be focussed on in supporting a positive corporate culture in the future
  • Beyond the environment how we can leverage the wisdom we have to create a world we want to live in that’s not just economically driven
  • How changing guest expectations impacts the development of properties
  • How hoteliers can achieve the shift required and remain on brand
  • How brand psychology is moving from product to service

Connect with Catherine

Learn more about Bell Training Group

Episoder(51)

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In this episode, Jennifer Klar discusses Six Senses’ industry-leading approach to wellness and sustainability. Jennifer and I discuss the following: How Six Senses incorporate sustainability practic...

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In this episode, we discuss using personalisation on your website to increase direct booking conversion. My guest is Juanjo Rodriguez, founder and CEO of technology company The Hotels Network. Juanjo...

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The latest trends and developments in spa and wellness, with Tammy Pahel

In this episode, we explore the the latest trends and developments in spa and wellness with Tammy Pahel, Chief Wellness Officer for Alchemy Wellness Resorts and VP of Spa & Wellness Operations for Car...

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Appellation, a culinary-first hotel revolution, with Ed Skapinok

Appellation, a culinary-first hotel revolution, with Ed Skapinok

In this episode, we explore the development and launch of Appellation, a revolutionary new culinary-first hospitality-concept, with Ed Skapinok, Chief Commercial Officer. The brainchild of celebrated...

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The recovery of tourism in Asia and the Pacific with Liz Ortiguera

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Recovery is well underway, with destinations opening worldwide, making substantial inroads back to consistent and reliable levels. In this episode, Liz Ortiguera provides an update on the region’s re...

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How hotel and retail convergence is creating the next evolution, with Frank Trampert

How hotel and retail convergence is creating the next evolution, with Frank Trampert

The tourism and hospitality industry constantly evolves with new technologies, trends, and customer demands. Hotels have had to adapt to compete with online travel agencies to attract future guests to...

22 Aug 202224min

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