174. Mary Ellen Miller discusses her book on the Boone Dam project

About the Guest:

Mary Ellen Miller is a seasoned communications expert and public relations consultant, recognized for her significant contributions to infrastructure projects. With a rich professional history steeped in broadcasting and community relations, Mary Ellen has made a striking impact by providing communicative clarity and building connections in complex scenarios. Her recent work includes being an advisor for Washington County Commission, as well as fostering mentorship with the next generation of communicators through scholarships and internships. Mary Ellen is the author of "Fill the Dam Thing Up," a book that encapsulates her experiences and learning from the Boone Dam project.

Episode Summary:

In this captivating episode, Colin Johnson warmly welcomes Mary Ellen Miller to discuss the rewarding essence of spring and delve into the intriguing complexities of the Boone Dam project. Mary Ellen, with her radiant enthusiasm and seasoned expertise, pulls back the curtain to reveal the intensive process of managing and communicating throughout the lifecycle of a critical infrastructure project.

Mary Ellen Miller discusses her latest book, "Fill the Dam Thing Up," which provides an insider's perspective on the comprehensive communication strategies deployed during the Boone Dam project. The conversation also explores her love and contributions to Johnson City, including her role in the community and her work with the Washington County Commission. A lively discussion unfolds as Mary Ellen nostalgically recalls how the dam rehabilitation project brought together engineering talent from across the globe and how, through strategic communication, it garnered the trust and patience of the local population.

Key Takeaways:

Mary Ellen's book, "Fill the Dam Thing Up," shares insights into managing communication for an infrastructure project like Boone Dam.

The Boone Dam project was an internationally collaborative effort, enforcing safety and innovation, while the rehabilitation was completed on time, under budget, and without accidents.

Mary Ellen is actively involved in mentoring the next generation of communicators and is a proponent of giving back to the community.

Local community engagement and transparent communication played pivotal roles in the success of the Boone Dam project and in building trust with stakeholders.

Mary Ellen's storytelling intertwines professional wisdom with her personal journey, demonstrating the power of vision and faith in project management.

Notable Quotes:

"Half of life is showing up, right Colin? - Mary Ellen Miller

"People, especially people connected to real estate, would ask me, 'Are they really going to do this? Is this really going to work?' And of course, I would always answer yes, because I knew they were." - Mary Ellen Miller

"It's small-town with a big city feel." - Mary Ellen Miller on Johnson City

"International minds. Minds from all over the world were brought in to work on this project." - Mary Ellen Miller

Resources:

Mary Ellen's company: marketingmel.com

Linktree for Mary Ellen's social media presence: Mentioned as available

The book "Fill the Dam Thing Up" is available on Amazon and at the Jonesborough Visitor Center.