[80] Why Are You Building an MSP Business, Really?

[80] Why Are You Building an MSP Business, Really?

In this episode, Richard talks to Erik Thorsell, owner of Minneapolis-based managed service provider Success Computer Consulting. He has been on the MSP journey since 1992, and has experienced the highs and lows of running an IT business.

They talk about Erik’s business challenges and how he tackled them, why self-awareness is important and how to deal with overwhelm. They also talk about the real reason Erik is in business, and why that’s a good question to ask yourself.

They also discuss Erik’s approach to business culture, the change he brought about when he appointed a president for his company, and how he spends his time now he’s no longer on the frontline of his MSP.

In this conversation, Richard and Erik mentioned the following organisations:


Episoder(200)

[61] The Datto Executives Live from DattoCon 19

[61] The Datto Executives Live from DattoCon 19

Richard speaks to Datto executives Ryan Weeks, Emily Glass, Mark Simon and Christian Nagele, live from DattoCon19 in Paris.Mentioned in This EpisodeDattoDattoCon19CentrastageCiscoDraytek

17 Nov 201946min

[60] The Datto CEO on his first year

[60] The Datto CEO on his first year

Tim Weller, CEO of Datto, shares his experiences of his first 12 months in the role.Mentioned in This EpisodeDattoDattoConFifosysOffice 365Microsoft Teams

10 Nov 201926min

[59] How to do awesome MSP sales

[59] How to do awesome MSP sales

Richard speaks to channel sales expert Fiona Challis about how MSPs can go from zero to hero with their sales process.Mentioned in This EpisodeNext Gen Sales AcademyCRN ConferenceMentori Program

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[58] Performance Monitoring for MSPs

[58] Performance Monitoring for MSPs

Join Richard as he talks to Mark Banfield, Chief Revenue Officer of LogicMonitor, a SaaS platform that provides automated hybrid infrastructure monitoring and analytics. Mark talks about the role of p...

27 Okt 201943min

[57] Are you Babysitting your Staff?

[57] Are you Babysitting your Staff?

Richard speaks with Peter Melby, CEO of Greystone Technology, a globally-recoginsed MSP focused on deep client engagement, security and consulting. Despite being a highly technical organisation, Greys...

20 Okt 201954min

[56] Compliance-as-a-Service for MSPs

[56] Compliance-as-a-Service for MSPs

Richard speaks to Robert Baugh, CEO and founder of Keepabl, a compliance-as-a-service solution for MSPs. Richard speaks to Robert Baugh, CEO and founder of Keepabl, a compliance-as-a-service solution ...

20 Okt 201939min

[55] The Author of 20+ MSP Books

[55] The Author of 20+ MSP Books

In this episode, prolific author, speaker, business coach and MSP expert Karl Palachuk shares his story.Mentioned in This EpisodeKarl’s site: Small Biz ThoughtsThe E-MythSMB NationDattoConnectWiseSol...

20 Okt 20191h 5min

[54] How to Implement a PSA Tool in Your MSP

[54] How to Implement a PSA Tool in Your MSP

Richard Tubb, a leader and keynote speaker in the MSP community, brings interviews and updates on products, services and success stories in the Managed Service Provider world.In this episode, Richard ...

13 Okt 201940min

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