Episode 9 - Service Design for Charities

In this series of podcasts, we’ve been hearing advice from experts and talking to voluntary organisations about what they’re learning and how charities can make use of digital and tech to reach and he...

1 Des 202020min

Advice and information charities have made a seismic shift from frontline in-person services to online channels during the Coronavirus outbreak. In this podcast, Ross McCulloch and Maddie Stark chat ...

11 Nov 202027min

It is a common misconception that accessibility is all about those with limited vision. Making a website or mobile app accessible means making sure it can be used by as many people as possible. Makin...

3 Nov 202039min

In this episode we will be taking a deep dive look at DigiSafe, the new free step-by-step digital safeguarding guide for charities. The DigiSafe guide helps you build safeguarding into each stage of ...

27 Jul 202029min

In this episode, Ross McCulloch and Maddie Stark chat through highlights from our Zoom call with tech privacy and ethics expert Ivana Bartoletti. Ivana is a sought-after international commentator on ...

21 Jul 202046min

This week’s podcast covers the topic of Flexible and "no code" technology..Ross McCulloch and Maddie Stark chat through highlights from our Zoom call with experts who have been building services using...

12 Jul 202039min

This special DigiListen is all about Good Services with service designer and author Lou Downe. Most of the services we use every day are not designed to meet our needs. In fact, most of the services ...

24 Jun 202030min

Understanding your data can give you a competitive edge. Our focus for this episode is all things data. Ross McCulloch and Maddie Stark chat through highlights from our Zoom call with experts, looking...

20 Jun 202034min