E115 - Recruiter Experience Matters! (err. All Employee's Experience Matters!)

On episode 115 of The HR Famous Podcast, long-time HR leaders (and friends) Madeline Laurano, Jessica Lee and Tim Sackett come together to discuss Ted Lasso, the everchanging recruiter experience, and Tim’s experience with the Michigan State shooting. Listen below and be sure to subscribe, rate, and review (iTunes) and follow (Spotify)! 1:45 - Ted Lasso season 3 is on the horizon! The crew gives their prediction for the new season coming in March. 4:00 - Madeline and Tim did a roundtable recently about recruiter experience. Tim doesn’t think it matters anymore, and JLee asks Tim to define it. 8:00 - Madeline mentions that a lot of people don’t know what recruiters do. Tim says that recruiting is the job that everyone thinks they can do. 9:15 - Tim says that when he was running TA at larger companies, senior leadership felt very comfortable giving advice to him about how to recruit, even though their advice was unfounded. 12:00 - JLee and Tim talk about how being a recruiter isn’t one of the hardest jobs that one could have. There are a lot of other jobs that require a lot out of the people who hold those positions. 15:30 - Madeline brings up a study they did at Disney where they found that the most important position at all of the Disney parks was the street sweepers. 18:30 - Tim’s opinion is that Chat GPT is going to change the landscape of everything in TA & recruiting. He says that the only thing that can’t be replaced by AI is the real conversation a recruiter has with a candidate. 21:30 - Madeline mentions a company who measures their recruiter productivity by getting them to “inbox zero”. She says she could never be a recruiter if this is a standard she was held to. 24:00 - Tim and JLee say they’d never judge one of the people they manage by the number of emails in their inbox. JLee judges people by the battery level of their devices. 27:30 - Tim’s son goes to Michigan State, and he runs a business in Lansing. He talks about his experience with and the aftermath of the shooting that happened on campus recently. 36:15 - Madeline asks Tim what he did about closing his business in the aftermath. Tim said that his Teams work groups were very active around the time of the shooting