UVP 152 We Aren’t Broken (The Stories We Tell Ourselves Matter)

UVP 152 We Aren’t Broken (The Stories We Tell Ourselves Matter)

This week on the podcast, Dr. Roark and Stephanie tackle a letter from the mailbag. We received a note from a veterinary technician who is feeling very frustrated with the language that our industry is using to describe ourselves and communicate the pain and frustration we are all experiencing, outwardly to the rest of the world. This technician feels like they see conversations happening where we vetmed people say “This is a field meant for broken people” and they disagree. Andy and I are in their camp and want to talk about it, so… Let’s get into this. Links: This episode contains discussion topics (mental health, suicide crisis) that may be triggering. If you or someone you know are struggling with mental health, there are ways for you to get help. National Suicide Hotline (United States) https://suicidepreventionlifeline.org/1-800-273-8255 International Suicide Hotlines (Outside US) https://www.psychologytoday.com/us/basics/suicide/suicide-prevention-hotlines-resources-worldwide Upcoming events: https://unchartedvet.com/upcoming-events/ Don’t miss an awesome new workshop coming in December. Jenn Galvin, practice manager, practice owner and game playing aficionado, is leading a workshop on how to engage and have fun with our teams. In a time when clinics are struggling with turnover, burnout and disengagement, it is time to create a plan that will help you lean in to the individuals who make up your team and get some tools that can help you work on keeping them happy! Sunday Dec 12 from 4-6pm ET/1-3pm PT, Jenn will lead us in discussion and brainstorming on What employee engagement means for your individual practice Simple ways to measure engagement How to work through what to do with engagement results to create a response plan that matters Ideas for how to reward the team in ways that will result in a more happy and efficient team. $99 Registration fee (Free for Uncharted members) Register here: https://unchartedvet.com/product/its-all-fun-and-games/ All Links: https://linktr.ee/UnchartedVet Got a question for the mailbag? Submit it here: unchartedvet.com/mailbag

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Episoder(430)

418 - Should Your Veterinary Clinic Have an Angel Fund?

418 - Should Your Veterinary Clinic Have an Angel Fund?

Should your veterinary clinic have an angel fund? That is the exact mailbag question that Maria Pirita brings to this episode, and she pulled in Uncharted member, Beth Mehaffey, co-founder of Pennridg...

9 Sep 48min

417 - How Much Financial Transparency Do Support Staff Need?

417 - How Much Financial Transparency Do Support Staff Need?

Maria Pirita welcomes Ron Sosa to discuss a mailbag question from an associate DVM asking how much financial transparency a clinic should share with staff and non-owner veterinarians so the team can s...

2 Sep 39min

416 - Planning to Exit on Your Own Terms

416 - Planning to Exit on Your Own Terms

Dr. Andy Roark hosts Dan Blumenthal, CEO and co-founder of Blue River Pet Care, to discuss winding down veterinary careers through succession planning, legacy, and creating flexibility for practice ow...

31 Aug 38min

415 - Modernizing a Practice Without Making Everyone Feel Obsolete

415 - Modernizing a Practice Without Making Everyone Feel Obsolete

A practice manager just acquired a second location with a loyal team and 26-year-old medicine. Dr. Andy Roark and Maria Pirita, CVPM, dig into how to modernize the care without making anyone feel outd...

26 Aug 51min

414 - Staff Are Leaving and Ownership Already Knows Why

414 - Staff Are Leaving and Ownership Already Knows Why

Their practice manager plays favorites and talks down to the team, and ownership already knows. So why hasn't anything changed? Maria Pirita, CVPM, and Ron Sosa, CVPM, break down what to do when you'r...

19 Aug 43min

413 - Hired for Financial Impact, Denied Financial Access

413 - Hired for Financial Impact, Denied Financial Access

Dr. Andy Roark joins host Maria Pirita to respond to a mailbag from a practice manager who is denied access to financials like P&Ls, payroll, and bill paying, yet is evaluated and compensated based on...

12 Aug 45min

412 - Tech Team Lead Pulled In All Directions

412 - Tech Team Lead Pulled In All Directions

Dr. Andy Roark and Tyler Grogan, CVT, answer a mailbag question from a veterinary technician lead who feels like they’re failing because different doctors and leaders keep asking for conflicting chang...

5 Aug 39min

411 - How Do I Ask For a Raise in This Economy?

411 - How Do I Ask For a Raise in This Economy?

Asking for a Raise in a Tough Economy, How Practice Managers Can Advocate Without Burning BridgesHost Maria Pirita and Dr. Andy Roark discuss a mailbag from a practice manager who has not received a r...

29 Jul 49min

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