CRO/CSO Dialpad, Dan O’Connell: Taking Risks and Running a Company
Grit9 Aug 2021

CRO/CSO Dialpad, Dan O’Connell: Taking Risks and Running a Company

Dan O’Connell’s career is an impressive display of how hard work can catapult a person from the bottom of the sales hierarchy to the very top of business leadership.


Having started as an account coordinator at Google AdWords in 2003, Dan has climbed the corporate ladder — eventually becoming the CEO and President of TalkIQ in 2017. Now, Dan serves as the Chief Strategy Officer, Chief Revenue Officer and as a board member at Dialpad, a company creating an AI-powered cloud communication suite.


On this episode of Go to Market Grit, Joubin and Dan discuss Dan’s experience selling online advertisements for Google in the early to mid 2000s, Dan’s experience of becoming a CEO, and the importance for senior leaders to make an effort to connect with employees.


In this episode, we cover:

  • 'Shooting fish in a barrel': Dan's experience working for Google and selling online advertisements in the early 2000s. (5:00)
  • 'I wanted to do more': Taking risks and avoiding career complacency. (7:36)
  • Identifying skilled salespeople when demand is insanely high — and the moment when Dan realized Google was a big deal. (12:45)
  • The key character traits of people hired on Google's go-to-market team — and how to identify ‘coachability’ in a job candidate. (22:31)
  • Why Dan decided to become CEO and president of TalkIQ in 2017 after working in sales — and how his father’s example motivated him.
  • Humility, ambition and optimism: The qualities Dan would want his children to have — and the role of parents in encouraging new opportunities and growth. (34:10)
  • 'An awesome experience': The complexities and fun of being a tech CEO. (37:02)
  • Dan's current company, Dialpad, and its AI-powered cloud communication suite — and how he deals with the transition from CEO to a lower senior position. (43:47)
  • The skills and qualities of a successful business manager. (47:48)
  • What the word grit means to Dan. (51:35)


Links:

Denne episoden er hentet fra en åpen RSS-feed og er ikke publisert av Podme. Den kan derfor inneholde annonser.

Episoder(290)

The Sales Framework Every Founder Needs | Mark Roberge

The Sales Framework Every Founder Needs | Mark Roberge

"There's 20 fires going on at every moment in the office and you have enough water to put out four."Mark Roberge shares what it takes to build and scale a company, from finding product-market fit to k...

13 Jul 1h 22min

Airwallex's Jack Zhang on Fintech, Failure, and Growth

Airwallex's Jack Zhang on Fintech, Failure, and Growth

In 2020, Airwallex lost nearly half its revenue overnight. Today it's worth $11 billion.Jack Zhang reflects on the decisions that kept the company alive, raising capital during uncertainty, and leadin...

29 Jun 1h 11min

Why 80% of the Fortune 100 Chose Qualtrics | Ryan Smith

Why 80% of the Fortune 100 Chose Qualtrics | Ryan Smith

AI may change software overnight, but company building still takes time.Ryan Smith explains why, despite the pace of AI, “the race is going to be way longer than anyone thinks.”He reflects on Qualtric...

15 Jun 1h 12min

What It Takes to Build Software for 171,000+ Restaurants | Aman Narang

What It Takes to Build Software for 171,000+ Restaurants | Aman Narang

Great software companies often come from understanding pain points at a very deep level.On Grit, Aman Narang shares how Toast built trust with 171,000+ restaurant operators by helping restaurants mana...

1 Jun 1h 17min

What It Takes to Build a Generational Company | Anduril’s Trae Stephens

What It Takes to Build a Generational Company | Anduril’s Trae Stephens

Founder quality becomes more important as startups become easier to build.Trae Stephens, co-founder of Anduril and partner at Founders Fund, has spent years backing founders with strong conviction, in...

18 Mai 56min

How AIG Is Reinventing Insurance With AI | Peter Zaffino

How AIG Is Reinventing Insurance With AI | Peter Zaffino

What does it take to run a company where the business is risk itself?In conversation with Joubin Mirzadegan, Peter Zaffino shares what the role demands at AIG, including high stakes decisions, constan...

4 Mai 56min

From Airbnb to Linear: How Karri Saarinen Redefined Product Design

From Airbnb to Linear: How Karri Saarinen Redefined Product Design

In a market that hadn’t changed in decades, Linear didn’t win by being faster. They won by being more thoughtful.Karri Saarinen helped shape design at Airbnb and Coinbase before building Linear around...

20 Apr 1h 17min

How Kevin Mandia Built the Most Trusted Name in Cybersecurity

How Kevin Mandia Built the Most Trusted Name in Cybersecurity

What does security look like when attackers use AI better than you do?Armadin recently raised $200M to build for the “attacker of the future,” where attacks are autonomous and harder to contain.On the...

6 Apr 1h 2min

Populært innen Business og økonomi

stopp-verden
dine-penger-pengeradet
e24-podden
lydartikler-fra-aftenposten
rss-borsmorgen-okonominyhetene
rss-penger-polser-og-politikk
rss-pa-konto
pengepodden-2
morgenkaffen-med-finansavisen
utbytte
tid-er-penger-en-podcast-med-peter-warren
livet-pa-veien-med-jan-erik-larssen
finansredaksjonen
rss-skravla-gar
pengesnakk
liberal-halvtime
lederpodden
rss-kron-podden
okonomiamatorene
shifter