Connecting With Your Customers At An Emotional Level

Connecting With Your Customers At An Emotional Level

Brigham is the founder and president of Power Selling Pros, a leading coaching and training firm dedicated to making your call center better. Power Selling Pros started training six call handlers in 2009. Today, they've successfully trained 450 call handlers and have worked with over 120 companies from around the globe. In this episode, we talked about customer service, booking rates, customer experience...

Episoder(466)

Connecting Digital with Traditional Marketing For Maximum Results

Connecting Digital with Traditional Marketing For Maximum Results

Mike Davis is the CEO of Valpak, a direct marketing company specializing in print, mobile and online advertising solutions and coupons. He has had over 20 years of experience in leadership and growing...

7 Feb 201956min

Creating More Value For Customers With Fewer Resources

Creating More Value For Customers With Fewer Resources

Paul Akers is the Owner and President of FastCap, and the author of the best-selling book 2-Second Lean. FastCap is an international product manufacturer with distribution in over 40 countries, and is...

31 Jan 201952min

Hiring Remote Workers to Scale Your Business Faster

Hiring Remote Workers to Scale Your Business Faster

Nathan Hirsch is the founder and CEO of FreeeUp.com, a talent marketplace that connects thousands of freelancers with businesses all over the world. He started hiring virtual assistants for his Amazon...

23 Jan 201935min

Firing Clients That Are Not A Good Fit For Your Business

Firing Clients That Are Not A Good Fit For Your Business

Keith Kalfas is the host of the Untrapped podcast and a social media influencer in the landscaping & window cleaning markets. He is also the owner of Kalfas Services, where he grew the business from z...

18 Jan 201953min

Creating a High-Performing and Happy Workplace

Creating a High-Performing and Happy Workplace

Kevin Wilson is the CEO and President at Buzz Franchise Brands, the multi-brand franchising company that's home to well-recognized home service brands, such as Mosquito Joe, Pool Scouts, and Home Clea...

10 Jan 20191h 1min

Home Service Expert Goals for 2019

Home Service Expert Goals for 2019

In this special episode of the Home Service Expert, Tommy talks about his goals for the new year, and reveals some of his best-kept trade secrets, and valuable actionable tips for transforming your bu...

7 Jan 201927min

Building Your Digital Reputation In The Home Service Industry

Building Your Digital Reputation In The Home Service Industry

Aaron Hockel is the Vice-President of Digital Marketing at AltaVista Strategic Partners, a full service agency that works with home service contractors in creating and implementing their marketing pla...

3 Jan 20191h 9min

Generating 1100% Business Growth By Adopting The Right Mindset

Generating 1100% Business Growth By Adopting The Right Mindset

Amanda Holmes is the CEO of Chet Holmes International, and CMO of Divine Bliss International. Chet Holmes International is a successful consultancy business that has helped over 200,000 businesses wor...

27 Des 20181h 8min

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