
Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson
This conversation delves into the importance of enhancing communication skills within the home service industry, focusing on call conversions, customer service, and the balance between technology and human interaction. Brigham discusses the impact of private equity on training, the necessity of ongoing coaching, and the role of leadership in achieving business success. They emphasize the need for technicians to improve their performance and the importance of understanding customer needs. In this conversation, the speakers discuss the evolving landscape of call centers, the importance of technology in customer engagement, and the need for better communication skills among technicians. They explore investment trends in the home service industry, the significance of personal touch in customer experience, and strategies for staying ahead in the market. Additionally, they provide insights for aspiring speakers and outline the onboarding process for Power Selling Pros. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 Enhancing Communication Skills in Home Services 02:23 Identifying Blind Spots in Call Conversions 04:46 The Impact of Private Equity on Training 08:31 Maximizing Technician Performance and Lead Generation 11:56 The Importance of Comprehensive Customer Service 15:15 Balancing Technology and Human Interaction 21:33 The Role of Leadership in Business Success 24:57 The Value of Ongoing Training and Accountability 29:11 Rising Awareness in Call Centers 30:45 Leveraging Technology for Customer Engagement 31:51 The Importance of Technological Adaptation 33:07 Investment Trends in Home Services 34:54 Enhancing Customer Experience through Personal Touch 35:59 Training Technicians for Better Communication 39:17 Transforming Service into Sales 44:19 Staying Ahead in the Home Service Industry 47:35 Advice for Aspiring Speakers 57:21 Onboarding and Next Steps for Power Selling Pros
2 Jun 1h

Becoming a Real Estate Expert with Brandon Turner
In this conversation, Brandon Turner shares his journey from a blue-collar background to becoming a successful real estate investor and entrepreneur. He discusses the importance of focusing on one's primary business before diversifying into real estate, the various ways to make money in real estate, and the significance of personal branding. Turner also highlights the challenges faced by many real estate educators who may not actively invest anymore and emphasizes the importance of trust and commitment in both personal and professional relationships. The discussion touches on the mindset of wealthy individuals and their desire to give back to the community, as well as the need for entrepreneurs to stay focused on their business growth and stability. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 The Real Estate Dilemma 02:54 Brandon Turner's Journey into Real Estate 06:06 Understanding Real Estate Investment Strategies 08:59 The Mechanics of Real Estate Profitability 11:57 The Role of Personal Branding in Real Estate 14:51 The Guru Cycle in Real Estate Education 18:09 The Importance of Trust and Commitment 21:06 Navigating the Challenges of Entrepreneurship 23:51 The Mindset of Wealth and Giving Back 26:56 The Power of Focus in Business 30:07 The Importance of Business Growth and Stability 33:22 The Plague of Mediocrity 37:17 Building a Personal Brand to Attract Talent 39:28 Hiring Strategies for Success 42:02 Navigating Entrepreneurial Challenges in Hiring 44:31 Investment Strategies and ROI 48:12 Raising Capital in a Competitive Market 51:08 Leveraging Personal Branding for Growth 53:38 Common Pitfalls in Building a Personal Brand 58:23 The Key to Consistency and Success
26 Mai 1h

Mastering Sales in 2025 - Winning Strategies with Sam Wakefield
Sam Wakefield discusses the importance of continuous learning in sales, particularly in the HVAC industry. He emphasizes building strong relationships with clients, understanding their needs, and the emotional aspects of selling. Sam shares his journey in creating Close It Now, a sales training company, and highlights the need for a shift in the home service industry towards better pricing strategies and valuing quality over cost. He also addresses common pitfalls in sales processes and the importance of starting with sales training early in business development. Ultimately, Sam advocates for a service-oriented approach that prioritizes the customer's experience and satisfaction. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 Sharpening the Ax: The Importance of Continuous Learning 02:14 The HVAC Industry: A Foundation for Sales Mastery 04:00 Building Relationships: The Key to Sales Success 09:57 The Birth of Close It Now: A New Approach to Sales Training 13:54 Upleveling the Home Service Industry: A Call to Action 19:04 Pricing Strategies: The Value of Quality Over Cost 27:03 Common Pitfalls in Sales Processes: Building from the Ground Up 32:50 The Value of Service and Pricing Integrity 35:01 Essential Sales Advice for New Professionals 38:06 Understanding Customer Needs vs. Wants 40:01 Restoring Trust in Sales and Home Services 42:00 The Importance of Consistent Training 47:05 NLP and Its Impact on Sales 51:36 The Art of Follow-Up in Sales 58:11 Recognizing Buying Signals in Sales Conversations
23 Mai 1h 5min

Navigating the Digital Marketing Landscape with Kick Charge Creative
In this conversation, Dan Antonelli & Ryan Redding delve into the critical role of branding, digital marketing, and the long-term investment required for effective SEO. The conversation also highlights common misconceptions about the process of creating unique brand identities and the operational challenges businesses face in their growth journey. They emphasize the need for businesses to invest adequately in marketing channels, to leverage data for decision-making, and to engage with their communities through grassroots efforts. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 The Responsibility of Branding 03:02 Kick Charge Creative's Evolution 06:06 The Importance of Digital Marketing 08:58 SEO vs. PPC: The Long Game 11:53 The Power of Branding in Home Services 15:00 Creating Unique Brand Identities 18:09 The Process of Effective Branding 21:00 Common Misconceptions About Branding 23:54 The Impact of Branding on Business Growth 26:57 Operational Challenges in Business Growth 29:51 The Philosophy Behind Responsible Branding 32:20 Building A-Plus Teams and Effective Marketing Strategies 39:55 The Importance of Branding and Community Engagement 40:04 The Role of Logos and Intellectual Property 44:54 The Power of Grit and Adaptability in Business 51:32 Leveraging Storytelling for Customer Loyalty 59:16 The Mindset Shift After Rebranding
16 Mai 1h 3min

Unlocking the Secrets of Real Estate Success with Patrick Francey
In this conversation, Tommy Mello and Patrick Francey delve into the world of real estate investing, discussing the mindset required for success, the concept of the 'Everyday Millionaire', and the importance of investing wisely. They explore various strategies for real estate investment, including the innovative 'self-funding house' concept, and emphasize the significance of courage and risk-taking in business. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 The Mindset of Real Estate Investing 03:13 Understanding the Everyday Millionaire 05:57 Investing in Real Estate: The Right Way 08:49 Strategies for Real Estate Investment 11:56 The Self-Funding House Concept 15:04 The Importance of Real Estate in Wealth Building 17:59 Courage and Risk in Business 20:49 The Role of Mindset and Performance Coaching 30:37 Transforming Mindsets in Sports 32:29 The Role of Coaches in Player Development 34:02 The Importance of Mentorship 37:09 Living Below Your Means for Financial Growth 38:49 Creating Meaningful Experiences 45:39 Advice for New Investors 46:40 The Purpose Behind the Everyday Millionaire Podcast 49:42 Embracing Discomfort for Growth 56:33 Navigating Challenging Times with Clarity
12 Mai 59min

Special Family Q&A with Tommy Mello’s Niece and Nephews!
In this conversation, Tommy Mello discusses the importance of courage, embracing rejection, and financial literacy with his niece and nephews. They explore key lessons from the book 'Rich Dad Poor Dad' and the philosophy of 'Go For No,' emphasizing the value of learning from failure and the significance of pursuing one's dreams without fear of rejection. The discussion also touches on future aspirations, sales strategies, and the power of curiosity in personal and professional growth. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 Courage and Fear: The Foundation of Success 01:18 Lessons from 'Rich Dad Poor Dad' and Financial Literacy 03:37 Embracing Rejection: The 'Go For No' Philosophy 12:26 The Importance of Learning from Failure 16:04 Future Aspirations: Business Goals and Education 24:05 Sales Strategies and Overcoming Rejection 30:06 The Power of Curiosity and Asking for Help 35:10 Final Thoughts: Courage, Rejection, and Personal Growth
9 Mai 38min

Building Trust in a Digital Age with Marcus Sheridan
In this conversation, Marcus Sheridan discusses the evolving landscape of marketing in the home services industry, emphasizing the importance of video content, disruption, and building trust with customers. He shares insights on how businesses can adapt to changes brought about by AI and commoditization, and highlights the need for transparency and innovation to stand out in a competitive market. He also discusses the evolving landscape of sales and marketing, emphasizing the importance of adapting to new consumer preferences and leveraging technology while exploring the significance of self-service tools, pricing estimators, and the psychological factors influencing buyer behavior. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com Show Notes: 00:00 The Future of Media in Home Services 02:11 Navigating Change in Marketing 04:31 Disruption and Innovation in Industries 09:50 Creating Trust Signals 13:39 The Role of AI in Marketing 17:11 Commoditization and Differentiation 19:03 The Power of Transparency 31:05 Building a Trusted Brand 37:01 The Future of Selling: Embracing Change 40:50 Self-Service Tools: Revolutionizing Buyer Experience 46:35 The Power of Pricing Estimators 52:34 Understanding Buyer Psychology 56:02 Building Trust Through Personal Connection 01:01:21 Leveraging AI for Business Growth
5 Mai 1h 12min

Harnessing AI for Financial Insights with Mike Barnhart
In this conversation, Mike Barnhart, COO and CFO of Eco Plumbers, discusses the essential role of hope in leadership, financial growth strategies, and the importance of curiosity in business. The discussion also covers customer retention through membership models, the importance of incentive plans, and effective budgeting practices. Additionally, Tommy and Mike delve into team development, the use of technology for efficiency, and managing expenses for profitability. The conversation also highlights the role of technology in improving sales processes and the necessity of effective recruitment and training to build a strong workforce. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 The Role of Hope in Leadership 01:43 Introduction to Mike Barnhart and Eco Plumbers 02:11 Financial Growth and Strategic Planning 03:00 Greenfield vs. M&A Strategies 06:55 The Importance of Curiosity in Business 08:41 Leveraging AI for Financial Insights 10:54 Rebranding and Expanding Services 12:20 Marketing Strategies and Storytelling 15:13 Navigating Economic Challenges 16:40 Membership Models and Customer Retention 19:51 Incentive Plans and Employee Engagement 20:57 Key Performance Indicators in Business 23:06 Budgeting and Financial Planning 26:10 Top Grading and Team Development 28:55 Utilizing Technology for Efficiency 30:43 Revenue per Employee and Operational Efficiency 32:42 Managing Expenses and Profitability 36:13 Navigating Pricing Strategies for Profitability 39:20 The Importance of Reviews and Conversion Rates 41:20 Sales Techniques and Customer Engagement 46:09 Leveraging Technology for Improved Sales 51:05 Recruitment and Training for Success 55:07 Building Relationships and Networking 01:00:59 Work-Life Balance and Purpose in Business
2 Mai 1h 9min