Building Customer Relationships in Freight Brokerage | Episode 238
Freight 3605 Apr 2024

Building Customer Relationships in Freight Brokerage | Episode 238

Ever found yourself wondering how to spin an Easter egg hunt tale into a lesson on customer relationships? Join us on Freight 360 where we transition from recounting personal Easter anecdotes to the strategies that underpin successful freight brokerage businesses. Amid tales of family fun and basking in the Florida sun, we also cover the bases of current sports festivities – from the crack of the bat in the new baseball season to the swoosh of the net in NCAA March Madness. And for the golf e...

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Episoder(473)

How Freight Brokers Use AI To Work Faster | Episode 350

How Freight Brokers Use AI To Work Faster | Episode 350

AI is quickly becoming a real advantage in freight brokerage. We break down practical ways brokers can use it to clean and analyze TMS data, catch accounting errors, improve reporting, summarize claim...

17 Jul 44min

Blind Shipments Explained & More Listener Q&A | Final Mile 149

Blind Shipments Explained & More Listener Q&A | Final Mile 149

🚛 Best load board for dry vans? 📸 Share freight details before booking? 👀 Blind shipments: scam or legit? Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Cli...

14 Jul 10min

How Freight Brokers Find Carriers | Episode 349

How Freight Brokers Find Carriers | Episode 349

Join us as we break down practical carrier sourcing strategies for freight brokers, including how to use load boards, TMS tools, market data, and AI to find capacity more effectively in the spot marke...

10 Jul 49min

Are Brokers Keeping The Profits? | Final Mile 148

Are Brokers Keeping The Profits? | Final Mile 148

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚛 Should brokers post rates or leave them off? 💰 Why can brokers profit while carriers struggle? 🛠️ Why do new broker ...

7 Jul 20min

How Freight Brokers Find Customers | Episode 348

How Freight Brokers Find Customers | Episode 348

Most new freight brokers don’t fail because they can’t sell. They fail because they work the wrong process, so we break down a practical way to separate lead generation from prospecting, make more eff...

3 Jul 49min

When Freight Goes Wrong Who Owns The Damage | Final Mile 147

When Freight Goes Wrong Who Owns The Damage | Final Mile 147

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💼 Starting a freight brokerage without experience in 2026 📞 Cold calling without direct carrier relationships 🚛 Handli...

30 Jun 13min

Freight Claims Explained | Episode 347

Freight Claims Explained | Episode 347

A rejected load can quickly become a five-figure loss, and the outcome often comes down to documentation, evidence, and how the claim is handled from the start. We break down freight claims, OS&D, car...

26 Jun 52min

The Pipe Stake Hustle That Won A Customer | Final Mile 146

The Pipe Stake Hustle That Won A Customer | Final Mile 146

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🏗️ Pricing steel coil loads and accounting for added challenges 🚛 Fair owner-operator splits, insurance, and operatin...

23 Jun 19min

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