Sales Follow-Ups & Communication | Episode 255
Freight 3602 Aug 2024

Sales Follow-Ups & Communication | Episode 255

Ever wondered why some sales follow-ups build lasting client relationships while others fall flat? Join us as we master the art of effective sales follow-ups, exploring empathetic listening, purposeful openings, and parallels to streaming services' relentless ads. We'll also touch on the latest Olympic feats and CH Robinson's anticipated Q2 earnings. Inspired by "Super Communicators," we'll shift conversations from logical to emotional contexts to understand clients' needs and build genuine r...

Episoder(446)

💥 $2,000 Fuel Advance Lost — Here’s What Actually Happened | Episode 324

💥 $2,000 Fuel Advance Lost — Here’s What Actually Happened | Episode 324

We break down a real Idaho-to-Florida scam where clean onboarding, fake documents, and convincing GPS pings led to a $2,000 fuel advance disappearing without a pickup. With tender rejections climbing ...

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How New Freight Brokers Win In A Loose Market | Final Mile 123

How New Freight Brokers Win In A Loose Market | Final Mile 123

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 📦 Is There Still Opportunity for New Brokers? — Is there still enough freight for new brokers to make real money? 🚨 ...

16 Des 202527min

Get Your Freight Brokerage Ready for Next Year | Episode 323

Get Your Freight Brokerage Ready for Next Year | Episode 323

Ever feel like you’re moving more freight but keeping less money? This breaks down a real year-end audit showing where margin leaks happen—from accounts and lanes to tech stack waste—and how to tweak ...

12 Des 20251h 1min

Why Unpredictable Freight Makes Brokers Essential | Final Mile 122

Why Unpredictable Freight Makes Brokers Essential | Final Mile 122

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚚 Which industries have the highest demand and best success rates for freight brokers? 🔍 When using DAT, how do you dea...

9 Des 202521min

CRM Tips for Freight Brokers | Episode 322

CRM Tips for Freight Brokers | Episode 322

Prospecting shouldn’t feel like starting from zero every time. This episode shows you how to turn your CRM into a real-time command center—tracking every activity, contact, quote, and next step so you...

5 Des 20251h 3min

Broker Wants You To Pay $350 Before Loading? | Final Mile 121

Broker Wants You To Pay $350 Before Loading? | Final Mile 121

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🛑 Getting off a broker’s DNU vs new MC 🔍 Steps to verify a carrier before tendering freight 💰 Broker demanding $350 ...

25 Nov 202515min

Training New Hires That Actually Stick | Episode 321

Training New Hires That Actually Stick | Episode 321

This episode covers a practical system for turning new hires into confident brokers using culture, coaching, and clarity instead of heroics. We break down behavior-based culture, reps + shadowing, rec...

21 Nov 202551min

Special Release: Training on the Basics with #TheFreightCoach

Special Release: Training on the Basics with #TheFreightCoach

Want a freight sales edge that actually works? We break down how repeatable habits, niche focus, and real conversations turn new brokers into confident closers—no fluff, just a proven playbook built o...

20 Nov 202528min

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