AI Leaders Podcast #67: Customer Experience: How AI is Transforming Financial Services

AI Leaders Podcast #67: Customer Experience: How AI is Transforming Financial Services

Join us for an engaging discussion on the evolution of digital journeys, the transformative role of AI, and the strategic importance of holistic approaches to create value in the financial services sector with Keri Smith, Global Banking Data and AI Lead at Accenture, and Purva Sule, banking platforms leader, ex-Northern Trust, ex-BMO, and independent startup advisor. Learn how AI technologies are being used to personalize customer interactions, improve service delivery, and drive growth.

Episoder(80)

AI Leaders Podcast #48: From Data to Value: Harnessing the Potential of Generative AI

AI Leaders Podcast #48: From Data to Value: Harnessing the Potential of Generative AI

Join Chetna Sehgal, Senior Managing Director at Accenture and Global Practice Lead for the Accenture Google Business Group, in an enlightening conversation with Erwan Menard, Director of Product Manag...

24 Jul 202328min

AI Leaders Podcast #47: Leading Analytics Teams in Changing Times

AI Leaders Podcast #47: Leading Analytics Teams in Changing Times

In this episode, we dive into the operational dynamics of organization models utilized by data and analytics teams. Our guest, Lori Bieda, Chief Data and Analytics Officer at BMO, North American Perso...

10 Jul 202318min

AI Leaders Podcast #46: Revolutionizing Biotech Through Data-Driven Marketing

AI Leaders Podcast #46: Revolutionizing Biotech Through Data-Driven Marketing

In this episode, Tracy Ring, Accenture's Chief Data Officer and global generative AI lead for Life Sciences, interviews Walter Charles, General Manager of CSL Plasma. They explore CSL Plasma's transfo...

19 Jun 202329min

AI Leaders Podcast #45: What to Consider When Implementing Generative AI

AI Leaders Podcast #45: What to Consider When Implementing Generative AI

Discover the immense possibilities of Generative AI in this episode of the AI Leaders Podcast. Join us as we delve into the critical considerations for successful implementation and unlock its transfo...

5 Jun 202322min

AI Leaders Podcast #44: Digital Acceleration Powered by Cloud, Data & AI

AI Leaders Podcast #44: Digital Acceleration Powered by Cloud, Data & AI

In this episode of the AI Leaders Podcast, Alessandro De Luca, Chief Information Officer and Head of Information Technology at Merck KGaA, talks with Arnab Chakraborty and Eva Wiedenhöft about their t...

15 Mai 202325min

AI Leaders Podcast #43: How AI Will Impact Society and Shape Human Endeavors

AI Leaders Podcast #43: How AI Will Impact Society and Shape Human Endeavors

Join Ravi Bellamkonda, Provost and Executive Vice President for Academic Affairs at Emory University, and Rubina Ohanian, Managing Director at Accenture, as they discuss the transformative power of AI...

2 Mai 202332min

AI Leaders Podcast #42: Mondelēz International's data-led Reinvention

AI Leaders Podcast #42: Mondelēz International's data-led Reinvention

Javier Polit, Chief Information and Digital Officer for Mondelēz International talks with Venky Rao of Accenture to discuss their AI enabled transformation journey. Javier shares the catalyst to beco...

17 Apr 202322min

AI Leaders Podcast #41: Addressing the Skills Gap

AI Leaders Podcast #41: Addressing the Skills Gap

In this episode Ahmad Aladawi talks with Terri Rinella about his experience in the Accenture Apprenticeship Program. Ahmad shares his personal story how he put himself through college, became an appre...

3 Apr 202315min

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