KPI 101: Session 110 with Rebecca Womack

Rebecca Womack, who is the Director of Clinical Compliance at BlueSprig Autism joins me in Session 101 to provide an overview of the importance of pinpointing and analyzing Key Performance Indicators, or, KPI's for short.

At first glance, this may seem like a topic that is about as exciting as doing your taxes. However, when we dove into this subject, my inner nerd was engaged, and I started thinking about how I could use this concept in all aspects of what I do. I guarantee that even if you do not work in an insurance funded setting, or if you are not in operations management - you'll still many takeaways from this conversation.

Rebecca effectively makes the case for using a KPI lens in your work. After we concluded our interview, I learned that she was not only battling pneumonia, but her husband was texting her with updates from their barn, as one of their goats was giving birth! So I appreciated Rebecca's ability to put aside these things to patiently educate me on this topic.

We mentioned a handful of resources in the episode:

• Article on Values-Based Care.
• Council of Autism Service Providers (CASP).
• Vineland Adaptive Behavior Scales, 3rd Edition.
• Panel on KPS's at the 2020 Association for Professional Behavior Analysts convention (details TBA).

Session 110 is brought to you with support from the following:

• My friends at FTF Behavioral Consulting are holding a two-day workshop covering all aspects of the Practical Functional Assessment and Skills-Based Treatment processes (formerly known as the IISCA). It will be held at the DCU center on April 16th and 17th in Worcester, Massachusetts. For more information, go to ftfbc.com and click the events tab.
• Let's say you're not in Massachusetts on April 17th, but some place warmer, like Melbourne, Florida, consider attending the FIT Behavior Analysis Student's Association conference! This event is also available online, so to learn more, check out fit.edu/continuing-education!
• Behavior University. Their mission is to provide university quality professional development for the busy Behavior Analyst. Learn about their CEU offerings and podcast-specific discounts over at behavioruniversity.com/observations.
• Last but certainly not least, on April 2nd and 3rd, the Verbal Behavior Conference will be going down in Austin Texas. This event will feature speakers such as David Palmer, Barbara Esch, Pat McGreevy, Mark Sundberg, and more! They've even asked me to moderate a panel at the end of the first day, so if this sounds like fun to you, go to ctac1.com/podcast, where you can register at a discounted rate.