SPI 846: We Let the Customers Down (And Here Was My Response)

SPI 846: We Let the Customers Down (And Here Was My Response)

#846 Building a strong connection with your followers means showing them you care, even when things go wrong. That's why doing what feels right is part of my DNA in business. It might be difficult or cost time and money, but owning up to mistakes and going the extra mile to fix them makes all the difference! In today's episode, I share a story about a partnership with a company that resulted in four unhappy customers. That's unacceptable when the trust I've built is on the line. Listen in because you'll hear how I worked with Whatnot, the live shopping service I was streaming on for my Deep Pocket Monster audience, to make up for this error. This is about taking responsibility and learning from mistakes to make anyone affected by them feel heard and valued. Navigating these situations can be tricky, though. Tune in to hear about my approach! Show notes and more at SmartPassiveIncome.com/session846.

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Episoder(915)

SPI 403: 2 Time Management Strategies to Practice in 2020

SPI 403: 2 Time Management Strategies to Practice in 2020

#403: This episode is short and sweet, but I talk about two key time management strategies that have really helped me make the most of my time. The first is just in time learning, which is the idea that you only learn the things you need in order to take your next step. Balancing that is the twenty percent itch rule, which is the idea that I set aside twenty percent of my time each week to experiment and try new things. That way I still get to scratch that itch and explore some new things while keeping focused on what I have to do here and now with the other eighty percent of my time. Take a listen to learn more, and happy holidays from all of us here at Team SPI. Read the full show notes at: https://www.smartpassiveincome.com/session403 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

25 Des 201912min

SPI 402: Everyone Needs to Have a Podcast

SPI 402: Everyone Needs to Have a Podcast

#402: If you’re not already podcasting, I have just one question for you: WHY?! As I’ve been saying over and over on the Smart Passive Income Podcast, podcasting is just the most rapidly growing way to connect directly your listeners. Learn more at https://www.smartpassiveincome.com/session402. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

18 Des 201932min

SPI 401: Jesse Cole—The Yellow Tux Guy

SPI 401: Jesse Cole—The Yellow Tux Guy

#401: On SPI 401, Jessie Cole, the Yellow Tux Guy, stops by to share one of the most inspiring and wackiest success stories I've ever heard on this podcast! You'll learn how Jessie has created unbelievable and amazing experiences for his fans, and how you can do the same. Podcast show notes available here: https://www.smartpassiveincome.com/session401 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

11 Des 201936min

SPI 400: Top 10 Things I've Learned Since Recording 400 Episodes of the SPI Podcast

SPI 400: Top 10 Things I've Learned Since Recording 400 Episodes of the SPI Podcast

#400: I share the top 10 things I've learned since recording 400 episodes of the SPI podcast. Podcast show notes available here: https://www.smartpassiveincome.com/session400 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

4 Des 201936min

SPI 399: Last Minute Cyber Monday Strategies to Get More Sales

SPI 399: Last Minute Cyber Monday Strategies to Get More Sales

#399: As Cyber Monday approaches I run through 10 strategies you can use to take advantage of the holiday and drive sales, including the kinds of special bonuses people pay attention to and why free shipping can be the best deal you offer. Podcast show notes available here: https://www.smartpassiveincome.com/session399 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

27 Nov 201939min

SPI 398: 5 Different Affiliate Marketing Strategies I Use

SPI 398: 5 Different Affiliate Marketing Strategies I Use

#398: Today I have 5 strategies for the most underutilized, underrated, underappreciated form of marketing out there: affiliate marketing. Learn how interviewing the creator or founder of the product makes great content that sells, the right way to do product demo videos, and how I turned a time-sensitive challenge into something automated and evergreen. Podcast show notes available here: https://www.smartpassiveincome.com/session398 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

20 Nov 201930min

SPI 397: Becoming a Niche Reviewer: The Story Behind Bagworks with Chase Reeves

SPI 397: Becoming a Niche Reviewer: The Story Behind Bagworks with Chase Reeves

#397: Chase Reeves is a niche reviewer focusing on travel bags and accessories. You can find his curated best-of lists at matterful.co and his reviews on his YouTube channel. I first met Chase when he was a web designer for smartpassiveincome.com. Chase shares how he found his passion for great bag design and what makes for a great product review video, which is a great skill for growing your affiliate marketing. Podcast show notes available here: https://www.smartpassiveincome.com/session397 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

13 Nov 201959min

SPI 396: Not So Fun Business Stuff (But in a Fun Way)

SPI 396: Not So Fun Business Stuff (But in a Fun Way)

#396: Today we're bring my CFO and COO, Matt Gartland, on the show to talk about the changes that are coming to smartpassiveincome.com (including how we're getting team members more involved in the content) and the new business fundamentals guide he's writing. Learn the basics of getting started with an LLC and why you need one, the first things you should do when you want to start a business, and the basics of cash flow and what you need to keep track of. There's a ton of great information in this episode! Podcast show notes available here: https://www.smartpassiveincome.com/session396 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

6 Nov 201942min

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