How to Truly Understand Your Customers
Problem Solvers6 Jan 2025

How to Truly Understand Your Customers

Why do great companies make bad products? The answer is confirmation bias, and a lack of true connection with your customer. Phyl Terry is a pioneer in the field of consumer experience, and shares an important methodology — which helped Facebook in its earliest days! Today, Phyl also helps people who are searching for jobs through the program Never Search Alone. Learn more about your ad choices. Visit megaphone.fm/adchoices

Episoder(463)

Do You Have “Founder-Market Fit”?

Do You Have “Founder-Market Fit”?

In a space evolving as fast as AI, how do you build something that stays relevant? According to Misbah and Farah Uraizee, co-founders of Nectar Social, the answer starts with founder-market fit. Solve...

23 Jun 202531min

The Most Strategic Networking Strategy Ever?

The Most Strategic Networking Strategy Ever?

In a high-tech world, old-school relationships still win. So take a cue from Hollywood: Film producer and financier Matthew Helderman, cofounder and CEO of BondIt Media Capital and Buffalo8, shares ho...

16 Jun 202532min

How to Build Your Authority on LinkedIn, with LinkedIn's Exec Editor

How to Build Your Authority on LinkedIn, with LinkedIn's Exec Editor

Everyone says to “build your personal brand,” but how do you actually do that on LinkedIn? In this episode, Jason talks with Laura Lorenzetti, Senior Director and Executive Editor at LinkedIn News, ab...

9 Jun 202544min

How to Learn Things Faster

How to Learn Things Faster

What holds us back from doing new things? The answer is often learning — there's too much information to absorb, and we get stuck trying to consume it all. Pat Flynn has a different model. He's the cr...

2 Jun 202535min

How eBay is Fueling Small Business Success with the Power of Capital

How eBay is Fueling Small Business Success with the Power of Capital

Need cash to grow? Small businesses often have trouble accessing traditional financing, which is why global marketplace eBay is stepping in to help. On this episode, eBay's VP and GM of Financial Serv...

27 Mai 202525min

Lauryn Bosstick’s Playbook for Monetizing a Community

Lauryn Bosstick’s Playbook for Monetizing a Community

Lauryn Bosstick turned The Skinny Confidential into more than just a brand. She built a deeply invested community. That connection has fueled product launches, new ventures like Dear Media, and cultiv...

26 Mai 202537min

The 3-Step Formula for Motivation and Happiness

The 3-Step Formula for Motivation and Happiness

Ever feel unmotivated? Or, ever notice that your team is slumping? You (or they) may be missing a something very specific. According to a revolutionary psychological theory, all humans have the same t...

12 Mai 202515min

Stone-Age Shelves: The Solution That Saved Lives

Stone-Age Shelves: The Solution That Saved Lives

Jason bought a really old rock—and it sparked a fascination with the Neolithic era. In this episode, he’s joined by Dr. John Shea, archaeologist and stone tool expert, for a conversation about the ori...

5 Mai 202535min

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