Transforming Customer Operations with AI Arek Skuza14 Jan 2019

Episode 6: How entrepreneurs remove problems.

Dear CEO, CMO, General Manager or innovation freak,

we have a new episode for you. Jump into this podcast and assimilate:

a) Entrepreneurs have always-on curiosity and fall in love with problems. Their obsession with problems is more than a 9–5 job.

b) Entrepreneurs leverage their ecosystem while companies fixate on internal specialists or buy expensively via consultants. Entrepreneurs crowdsource all the time. Delivers better skills and faster solves because ideas that bubble out of the ecosystem are more disruptive cus they connect the dots across different fields in more unusual ways. Hear about a marine biologist solving a tech company problem in the podcast.

c) More curious? Find out about a start-up that “triangulates” weather off mobile devices, conductivity, plus home based IOT and sells data to … airline and autonomous vehicle companies. Can energy go the way of email (hint: free data-driven model) and about the entrepreneur's version of the gas station of the future.

d) Because you attended a “Disrupt/Transform” conference last week may make you more energised, but this will pass. Companies naturally stifle all good ideals because they have a very good reason to. If you can afford to have your ego deflated work with entrepreneurs side by side as the least knowledgeable guy in the room. You’ll get to know the startup mindset. Contact us for details.

e) Be obsessed on the end-user. Drive solipsistically if/when there’s no end user yet by totally owning the product and problem. Solve for yourself.

f) Idea not working? Change tack quickly. YouTube’s original slogan was “Tune In, Hook Up.” Please don’t shout “pivot” every step of the way because nobody does that.

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Arek & Maciek

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