Using Delivery Tracking data to streamline the customer experience with Scurri's Rory O'Connor

Using Delivery Tracking data to streamline the customer experience with Scurri's Rory O'Connor

We've got Scurri founder and CEO Rory O'Connor on the show to help us understand the opportunities and challenges of delivery tracking. From the retailer and customer's point of view. There's a lot here you can use to increase sales and repeat orders.



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Episoder(622)

Winter National's Tamsin Burford put the products AND customers at the heart of your business

Winter National's Tamsin Burford put the products AND customers at the heart of your business

Tamsin Burford started Winter National 10 years ago as a result of wanting to start a fashion boutique. Winter National is an online only store selling designer women's skiwear. It's a very niche and ...

5 Des 201633min

Party Packs' Kate Turner: 30 years building a £5m turnover eCommerce business

Party Packs' Kate Turner: 30 years building a £5m turnover eCommerce business

Kate Turner started her business in 1986 selling boxes of party supplies to pubs in the UK - when the internet came along she used it to start selling to consumers as well as businesses. Launching her...

28 Nov 201634min

The Cornish Fishmonger's Rob Wing: selling fish online, why customer service is essential

The Cornish Fishmonger's Rob Wing: selling fish online, why customer service is essential

Rob Wing is the founder of The Cornish Fishmonger. He started the B2C eCommerce site to increase the sales of his traditionally B2B wholesale business - and the eCommerce side is now driving 1,000 ord...

21 Nov 201631min

Lick My Dip's Dave Rotheroe is back! Subscription optimisation, influencer outreach +more

Lick My Dip's Dave Rotheroe is back! Subscription optimisation, influencer outreach +more

It's great to have Dave Rotheroe back on the podcast - last time we spoke to him he'd just launched 2 subscription businesses in 6 months, and now he's back to share what he's learnt in the last 8 mon...

14 Nov 201634min

Farm Toys Online's Julia Lowe team, product, and focus requried to turnover £500,000 a year

Farm Toys Online's Julia Lowe team, product, and focus requried to turnover £500,000 a year

Julia Lowe is a serial business woman and founder of Farm Toys Online. With her permanent team of 6 she runs the online only business which does the majority of its sales in the 6 weeks to Christmas. ...

7 Nov 201629min

MyDeal.com.au's Sean Senvirtne on marketplace growth at 300% per year

MyDeal.com.au's Sean Senvirtne on marketplace growth at 300% per year

Sean Senvirtne is the found of MyDeal.com.au - Australia's favourite online store that's on track to turnover $30,000,000 in 2016. It's a bootstrapped business (so growth is funded from the profits) a...

31 Okt 201632min

Fire Protection Online's Jon Butt how to grow to £2m turnover and work just one morning a week

Fire Protection Online's Jon Butt how to grow to £2m turnover and work just one morning a week

Jon Butt is the accidental founder of Fire Protection Online, a business he launched in 2007. He's build it to turnover £2,000,000 per year, and systematised the business so his team are able to run i...

24 Okt 201632min

Takeaways from Internet Retailing and eDelivery for smaller retailer. Customer experience

Takeaways from Internet Retailing and eDelivery for smaller retailer. Customer experience

Our host Chloe Thomas attended both the Internet Retailing Conference, and eDelivery Conference last week, and now brings you her pick of the top takeaways from the event. Including product, single cu...

17 Okt 201622min

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