Dealing with Difficult Guests

Dealing with Difficult Guests

#109 - Dealing with Difficult Guests

*****

This week's episode is brought to you by: OVATION

Get more feedback, more reviews, and more revenue with Ovation. Get started with 2,000 FREE text messages by visiting ovationup.com/chip

*****

This week's episode is also sponsored by: RESTAURANT FUNNEL

Generate leads, turn those leads into contacts, and then convert those contacts into actual guests that will rave about their experience. To get started, they offer a free Marketing Report Card for your business. Visit restaurantfunnel.com/chip

*****

There’s an old cliche that says, “The customer is always right.” And I think that’s largely true, but misunderstood. We often forget about the second part of the quote. The whole thing goes like this: “The customer is always right; they’re just not all your customers.”

This week I want to talk about those people who may not be your customers. In the restaurant industry we call them difficult guests.

*****

Come join the community on Patreon where a monthly contribution will give you access to a bunch of different perks and benefits like monthly Q&A sessions, podcast swag, and one-on-one coachings with me.

SUPPORT US:
https://www.patreon.com/restaurantstrategy

Episoder(540)

The Keys to a Successful Pre-Shift Meeting (ENCORE)

The Keys to a Successful Pre-Shift Meeting (ENCORE)

#491 - The Keys to a Successful Pre-Shift Meeting (ENCORE) ***** This week's episode is brought to you by: DAVO Automate your sales taxes using DAVO BY AVALARA. The software integrates with most POS s...

20 Okt 202524min

The Death of Discounts (ENCORE)

The Death of Discounts (ENCORE)

#490 - The Death of Discounts (ENCORE) *****  This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and u...

16 Okt 202527min

Play By the RULES to Stay in the GAME

Play By the RULES to Stay in the GAME

#489 - Play By the RULES to Stay in the GAME  ***** Dr. James Carse wrote about this years ago: https://amzn.to/4o7uVce Simon Sinek expanded on the subject and modernized the lessons: https://amzn.to/...

13 Okt 202520min

How Much Should You Spend on Marketing?

How Much Should You Spend on Marketing?

#488 - How Much Should You Spend on Marketing? *****  This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Fr...

9 Okt 202513min

45 Insights to Celebrate My 45th Birthday

45 Insights to Celebrate My 45th Birthday

#487 - 45 Insights to Celebrate My 45th Birthday ***** Special shout-out to Codie Sanchez, host of the Big Deal Podcast. She released an episode with this format just a few weeks back and it inspired ...

6 Okt 202531min

How to CRUSH with Community Events

How to CRUSH with Community Events

#486 - How to CRUSH with Community Events *****  This week's episode is brought to you by: MARQII  MARQII is your one-stop-shop for listings management and reputation management. Collect reviews in on...

2 Okt 202514min

A 6-Step Leadership Framework with Coach Sal Rotolo

A 6-Step Leadership Framework with Coach Sal Rotolo

#485 - A 6-Step Leadership Framework with Coach Sal Rotolo ***** This week's episode is brought to you by: DAVO Automate your sales taxes using DAVO BY AVALARA. The software integrates with most POS s...

29 Sep 202542min

Marketing is About Standing Out in a Noisy Marketplace

Marketing is About Standing Out in a Noisy Marketplace

#484 - Marketing is About Standing Out in a Noisy Marketplace *****  This week's episode is brought to you by: MARQII  MARQII is your one-stop-shop for listings management and reputation management. C...

25 Sep 202522min

Populært innen Business og økonomi

stopp-verden
lydartikler-fra-aftenposten
dine-penger-pengeradet
e24-podden
rss-penger-polser-og-politikk
rss-borsmorgen-okonominyhetene
pengepodden-2
tid-er-penger-en-podcast-med-peter-warren
utbytte
pengesnakk
liberal-halvtime
livet-pa-veien-med-jan-erik-larssen
morgenkaffen-med-finansavisen
rss-markedspuls-2
finansredaksjonen
rss-pa-konto
lederpodden
rss-politisk-preik
rss-investering-gjort-enkelt
stormkast-med-valebrokk-stordalen