How Lumen CEO Kate Johnson Changed the Culture of a Billion-Dollar Company From Playing Not to Lose to Playing to Win

How Lumen CEO Kate Johnson Changed the Culture of a Billion-Dollar Company From Playing Not to Lose to Playing to Win

Turning around a struggling company isn't for the faint of heart, but Kate Johnson, CEO of Lumen Technologies, is proving it can be done—and done well. Leading 30,000 employees and steering billions in revenue, Kate is tackling one of the toughest challenges in business: shifting a telecom giant from "playing not to lose" to "playing to win." In this episode, Kate opens her fresh and fearless playbook on what it really takes to transform a culture: it starts with clarifying your mission and getting everyone aligned. She shares bold, practical strategies like fostering trust, teaching resilience, and encouraging courageous conversations that push teams forward, not sideways. We'll also unpack why most leaders fail at culture change (and it's not for lack of trying), how to break silos by getting close to the action, and the non-negotiables for any leader's first 100 days. If you're ready to rethink what it means to lead and create a culture that wins, you don't want to miss this one.

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Episoder(1183)

Ep. 32: Technology as Tools and Not Toys

Ep. 32: Technology as Tools and Not Toys

My guest for this episode of the Future of Work podcast is Ralph Loura, CIO at Hewlett-Packard's Enterprise Group, and former CIO of the Clorox Company. We looked at technology as tools and not toys. ...

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Ep. 31: HR and Talent Management

Ep. 31: HR and Talent Management

In this Future of Work podcast, I speak with Josh Bersin. Josh started a company called Bersin & Associates, which was acquired by Deloitte and is now known as Bersin by Deloitte. Since the acquisitio...

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Ep 30:  How to Deliver Leadership Based on Values

Ep 30: How to Deliver Leadership Based on Values

This week's episode of the Future of Work podcast is with Harry Kraemer, the former CEO of Baxter and now professor at Northwestern University's Kellogg School of Management where he teaches managemen...

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Ep 29: The Road to Leadership

Ep 29: The Road to Leadership

In this podcast I continue my exploration of leadership with my interview with Herminia Ibarra. She is a professor at the INSEAD School of Business, one of the top business and management schools in t...

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Ep 27: How LinkedIn is Creating The HR Organization of The Future

Ep 27: How LinkedIn is Creating The HR Organization of The Future

In this week's episode of The Future of Work podcast I talk with Pat Wadors, Senior Vice President of Global Talent Organization at LinkedIn. Pat runs all of talent and Human Resources (HR), and she i...

2 Apr 20151h 8min

Ep 26: Truly Human Leadership-Part 2

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Ep 25: Truly Human Leadership-Part 1

Ep 25: Truly Human Leadership-Part 1

With the crisis in leadership and so many employees in the world disengaged, I'm always looking to find organizations that are doing things differently or thinking about leadership differently. This i...

19 Mar 201559min

Ep. 24: The Industrial Internet

Ep. 24: The Industrial Internet

The world as we know it is becoming more and more connected. But, what will a world look like when devices as small as your watch to as large as a jet engine are all connected to each other and to peo...

11 Mar 20151h

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