129 Coronavirus: Digital Tech Survival Kit--Get One Now

Frank Zinghini is President & CEO, Applied Visions, Inc. Applied Visions helps businesses build and expand their digital relationship with their customers, across all of the available digital channels. AVI develops products and services using technologies from the cloud, to desktop and mobile, and even down to the device level with the internet of things, in order to maintain a seamless and continuous connection with your customer. Frank founded AVI with an intense focus on building applications that delight your customers and drives revenue generation for your business. PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE. In this episode, Audrey, Lee and Frank discuss: · What a digital survival kit needs to contain · The new boundaries of relationship with your customers · New ways of looking at fulfillment of products and services · How to take customer experience to the next digital level of engagement "Somebody who is selling a thing, a tangible item historically they may not have thought about relationships with people when selling them something, food, clothing or cars or anything there’s always a personal component. Growing demand for a digital relationship with your company and your product has been accelerated and will not abate when things come back to something normal. ” – Frank Zinghini Connect with Frank Zinghini www.avi.com https://www.linkedin.com/in/frankzinghini/ https://twitter.com/frankz_avi Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices