HSBC's People Analytics Leader on building a People Analytics Team in a Global Organisation - Interview with Eden Britt, Head of People Analytics

In this week's episode we look at how to build a people analytics team in a global organisation. Being the Global Head of People Analytics in a large multinational is an exciting but at the same time challenging role. Building and structuring the team, developing your operating model, identifying the right projects and business sponsors as well as turning insights into outcomes, are just some of the key responsibilities involved. Factor in a new HR System that will go live simultaneously in over 80 countries to 250,000 employees and you really have a challenge on your hands.

Our guest today faced this mountain and climbed successfully to the summit. Eden Britt combines being Group Head of People Analytics with the role of Chief Data Officer for HR at HSBC. He is one of the leading and most respected leaders in the People Analytics space and I always enjoy speaking to him.

In our podcast Eden and I discuss:

• Highlights and key learnings from the recent implementation of SAP SuccessFactors at HSBC and how this is helping drive people analytics
• What is involved in the Chief Data Officer for HR role, a role that is growing in a number of organisations around the world
• Eden’s insights on how he has built and structured the people analytics team at HSBC, including the mix between Global and local delivery
• Key challenges Eden has encountered and details of a couple of interesting projects the team has delivered
• What excites Eden most about people analytics along with his biggest concern
• How the role of HR will evolve by 2025

This episode is a must listen for anyone working in or interested in the people analytics space as well as anyone about to embark on or currently involved in an HR transformation.

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