How is Novartis Reinventing Performance Management? (Interview with Steven Baert)

The transformation that Steven Baert is leading as Chief People and Organisation Officer at Novartis, in shaping culture and leadership to a re-imagined medicine is hugely impressive. As Steven explains in this week's episode of the podcast, Novartis is successfully fuelling a scientific and entrepreneurial spirit of the company through its inspired, curious and un-bossed culture. This equips the people closest to the customer or product with the freedom to own the important decisions about their work for themselves. Novartis is also empowering their people by re-imagining its approach to performance management. As one of the worlds foremost science companies, that is entirely fitting that Novartis has taken a scientific approach to diagnosing, developing, trialling and productising its approach to performance management.

In our conversation Steven and I discuss:

• How he partners with CEO Vasant Narasimhan and the rest of the executive team at Novartis
• The concept of un-bossing and what that entails for leaders
• How Novartis has diagnosed that their previous performance management culture was a point of friction for employe
• How Novartis has taken a scientific approach to re-imagining performance management involving 16,000 people
• The four elements of the new approach to performance management, encompassing objectives, feedback, recognition and reward

This episode is a must listen for anyone interested or involved in the role of organisational culture and performance. So that is Business Leaders, Chief HR Officers and anyone in a Strategy, People, Analytics, Culture, Employee Experience or HR Business Partner role.

Support for this podcast is brought to you by Quantum Workplace. To learn more, visit www.quantumworkplace.com/digitalhr.

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