How to Use Passive Data to Enhance Manager Effectiveness (an Interview with Catherine Coppinger)

What constitutes an effective manager today?

Worklytics’ research found that the role of the manager has changed exponentially since pre-pandemic. With the rise of hybrid models and distributed teams, greater employee expectations and the need to integrate new technologies – these significant shifts in the workplace are all making the role of managers more complex.

To discuss these shifting dynamics, in this episode of the Digital HR Leaders podcast, host David Green is joined by Catherine Coppinger, Head of Customer Insights at Worklytics. Together, they delve into Worklytics’ latest findings on manager effectiveness, revealing some surprising insights that challenge the traditional views of management.

Topics covered in the discussion include:

• How the role of managers has evolved post-pandemic due to hybrid work models, distributed teams, greater employee expectations and new technology integrations
• Explanation of what passive data is and how it can be utilised to assess manager effectiveness from workplace tools
• Analysis of how a manager’s network density affects the effectiveness of hybrid and return-to-office strategies
• Insights into the optimal frequency of communication between managers and their remote or hybrid team members
• Examination of the effects of delayering trends in large organisations on manager and organisational effectiveness
• Exploration of the best team size for maximising managerial effectiveness based on recent research findings
• Discussion on the ethical considerations in using passive data to inform business and HR strategies

For anyone interested in understanding and enhancing team dynamics and manager effectiveness through data, this episode is for you.

Support from this podcast comes from Worklytics, a people-centric analytics solution that combines passive listening with Organisational Network Analysis (ONA) to help you understand how work is getting done.

Curious to see how it works? Worklytics is offering a free Collaboration Analysis to the first 10 qualified companies who express interest by clicking on the following link: www.worklytics.co/DigitalHRLeaders

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