Fostering team culture

Fostering team culture

Teams can achieve extraordinary things when human beings feel united and pull towards the same goal. But building powerful workplace team culture can be hard, especially in a café, with staff on different shifts and cafes spaced miles apart.

This week we explore how three successful companies foster powerful, united cultures that help their teams and businesses thrive across geographies and even through a pandemic.

In this episode, Guido Bernardinelli, CEO of La Marzocco, outlines the company’s management framework, also known as the 4Ps – People, Product, Planet and Profit.

We speak to Laila Ghambari, Director of Cafes at Stumptown Coffee Roasters about how building trust with their team is more important now than ever.

We’ll also hear from Edwin Harrison, Co-founder of Artisan, Curious Roo Coffee Roasters and the Artisan Coffee School, about creating a caring team culture throughout his business.

Credits music: Forceless by Erica Shafer

Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

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Episoder(246)

The French art of coffee – a conversation with Belleville Brûlerie

The French art of coffee – a conversation with Belleville Brûlerie

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28 Sep 32min

Raising the bar: a conversation with Patrik Rolf, April Coffee Roasters

Raising the bar: a conversation with Patrik Rolf, April Coffee Roasters

In today’s episode, we're catching up with Patrik Rolf, Founder and CEO of Copenhagen-based April Coffee Roasters and its sister project, SP Coffee Shop.Founded in 2016, April is a super-premium speci...

18 Sep 47min

How technology is changing coffee

How technology is changing coffee

In today’s episode, we’re exploring how technology and AI is transforming coffee operations, and the importance of creating connected tech ecosystems.What are the commercial benefits of connected equi...

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If not now, when? Coffee’s path to a sustainable future

If not now, when? Coffee’s path to a sustainable future

Coffee is facing a defining moment. Climate change, environmental degradation and growing pressure across the value chain are creating unprecedented risks for the future of our industry. Addressing th...

21 Aug 33min

People, purpose and product – a conversation with Helen Russell, Equator Coffees

People, purpose and product – a conversation with Helen Russell, Equator Coffees

In today’s episode, we're speaking with Helen Russell, Co-Founder and Executive Chair of Californian specialty coffee business Equator Coffees.With more than 30 years in the coffee industry, Helen has...

14 Aug 42min

Understanding consumer behaviour

Understanding consumer behaviour

In today’s episode, we’re exploring how coffee businesses can better understand their customers – from purchasing behaviour and evolving preferences to anticipating future trends and demand.How can co...

3 Aug 41min

Innovation, community and consumer trends – highlights from The Amsterdam Coffee Festival 2026

Innovation, community and consumer trends – highlights from The Amsterdam Coffee Festival 2026

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24 Jul 46min

Spotlight on Slow Coffee Festival in Bucharest

Spotlight on Slow Coffee Festival in Bucharest

In today’s episode, we speak with Afshin Roshanian, co-founder of Romania’s Slow Coffee Festival.Now celebrating its 10th anniversary, Slow Coffee Festival has become one of Eastern Europe’s flagship ...

17 Jul 16min

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