[101] How to Build and Grow a Thriving MSP as a One-Woman-Band

[101] How to Build and Grow a Thriving MSP as a One-Woman-Band

In this episode, Richard is joined by Diana Giles. Diana is the president and owner of Skyline IT Management. She’s also the founder of sensible cyber parenting, a free resource website to help parents protect their children online.

She talks about her journey from teacher to owner of an IT company, the challenges of being a one-man-band and how she spots clients who won’t be a good fit.

Diana tells Richard about the tools she uses in her business and why having an RMM, a PSA and an outsourced helpdesk make things run smoothly. She also talks about her relationship with Microsoft as an MSP.

She talks openly about the challenges of running an MSP and being a mother and a business owner. Plus, she explains how her experiences of keeping her kids safe online led to her founding the Sensible Cyber Parenting website.

Diana also shares what it’s like being a woman in a male-dominated industry and her advice for women wanting to join it, the importance of authenticity, and how those in the MSP industry can encourage more young people into tech.

Mentioned in This Episode


Episoder(200)

[98] Co-Managed IT, CyberSecurity and Imposter Syndrome: Top Tips for MSPs

[98] Co-Managed IT, CyberSecurity and Imposter Syndrome: Top Tips for MSPs

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[97] How to Effectively use Email Security to Keep Your MSP Clients Safe

[97] How to Effectively use Email Security to Keep Your MSP Clients Safe

In this episode Richard speaks to Olesia Klevchuk. Olesia is the Principal Product Marketing Manager for Email Security at Barracuda Networks. Barracuda are a cybersecurity company, providing security...

14 Nov 202147min

[96] Struggle: The Surprising Truth, Beauty and Opportunity Hidden in Life

[96] Struggle: The Surprising Truth, Beauty and Opportunity Hidden in Life

In this episode, Richard talks to Grace Marshall, Productivity Ninja and award-winning author of four books, including the best-selling "How to be Really Productive”. **please note, this interview con...

7 Nov 202151min

[95] How the Government is Helping Women get Ahead in Technology

[95] How the Government is Helping Women get Ahead in Technology

In this interview, Richard speaks to Baroness Elizabeth Berridge, Minister for Women and Equalities for the UK within the department of International Trade in February 2020. She’s also a Minister in t...

31 Okt 202122min

Announcing Season 3 of TubbTalk - The Amazing Women in Tech!

Announcing Season 3 of TubbTalk - The Amazing Women in Tech!

Richard Tubb here to let you know that the next season of TubbTalk - The Podcast for IT Consultants is going to be a very special one!For season 3 of TubbTalk, we're focusing on the amazing Women in T...

29 Okt 20211min

[94] How to do Password Management, MFA and Security Right in Your MSP

[94] How to do Password Management, MFA and Security Right in Your MSP

In this interview, Richard speaks to Chris Tate, global strategic alliance director at MYKI. The company offers a two-factor authentication and password management solution specifically designed for M...

17 Okt 20211h

[93] The Most Important KPIs to track for Your MSP Business Growth

[93] The Most Important KPIs to track for Your MSP Business Growth

In this episode, Richard talks to Todd Kane, an MSP consultant who helps businesses in the IT space to grow and scale. Todd was the VP of Operations for Fully Managed and served in the lead technology...

10 Okt 20211h 22min

[92] Why Personal Branding is Important for Standing out in the MSP Community

[92] Why Personal Branding is Important for Standing out in the MSP Community

In this interview, Richard talks to Robert Gibbons, business development manager of Cara Technology, a Macclesfield based MSP and a leading provider of support solutions to businesses in the North Wes...

3 Okt 202155min

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