Advanced CX at Scale with Tony Schettino, VP at Hexaware
Modern CTO15 Des 2021

Advanced CX at Scale with Tony Schettino, VP at Hexaware

Today we’re talking to Tony Schettino, VP at Hexaware. And we discuss how Hexaware takes a holistic approach to customer experience, implementing technology at every level. How NLU and NLP AI models have evolved, and tips for being a lifelong learner. All of this right here, right now, on the ModernCTO Podcast! To learn more about Hexaware, check them out at https://hexaware.com In case you missed it: check out the other 2 episodes we've released with executives at Hexaware: Biju Shoolapani - Global Leader of Digital Core Transformation Arun “Rak” Ramchandran, Vertical BU Head, Global Market Leader & Chief Digital Evangelist

Episoder(844)

Flat vs Siloed Teams with Megh Gautam, CPO at Crunchbase

Flat vs Siloed Teams with Megh Gautam, CPO at Crunchbase

Today, we’re talking to Megh Gautam, CPO at Crunchbase. We discuss the latest technology being rolled out at Crunchbase, Megh’s philosophy on flat vs siloed teams, and why it’s far more useful to get punched in the face than just read about it. All of this right here, right now, on the Modern CTO Podcast!  To learn more about Crunchbase, check out their website here: https://www.crunchbase.com/ Produced by ProSeries Media: https://proseriesmedia.com/ For booking inquiries, email booking@proseriesmedia.com

12 Des 202428min

Transitioning from Engineering to Product Leadership with Megh Gautam, CPO at Crunchbase

Transitioning from Engineering to Product Leadership with Megh Gautam, CPO at Crunchbase

Today, we’re talking to Megh Gautam, CPO at Crunchbase. We discuss Megh’s journey from engineering to product leadership, his biggest mistake from making the transition, and how he thinks about “tours of duty” to develop his career path. All of this right here, right now, on the Modern CTO Podcast!  To learn more about Crunchbase, check out their website here: https://www.crunchbase.com/ Produced by ProSeries Media: https://proseriesmedia.com/ For booking inquiries, email booking@proseriesmedia.com

9 Des 202417min

Leading & Developing Change Agents with James Barrese, SVP of Fintech at Intuit

Leading & Developing Change Agents with James Barrese, SVP of Fintech at Intuit

Today, we’re talking to James Barrese, SVP of Fintech at Intuit. We discuss James’s thoughts on creating change agents in your organization, how Intuit is revolutionizing the world of fintech with AI agents, and what James learned about organizational communication from a tough moment at PayPal. All of this right here, right now, on the Modern CTO Podcast!  To learn more about Intuit, check out their website here: https://www.intuit.com/ Produced by ProSeries Media: https://proseriesmedia.com/ For booking inquiries, email booking@proseriesmedia.com

5 Des 202437min

Breaking Barriers in Collaboration with Jeff Chow, CPTO at Miro

Breaking Barriers in Collaboration with Jeff Chow, CPTO at Miro

Today, we’re talking to Jeff Chow, CPTO at Miro. We discuss insights on Miro's evolution from a whiteboarding tool to an innovation workspace, and explore how AI integration and canvas-based technology are reshaping team collaboration. All of this right here, right now, on the Modern CTO Podcast!  To learn more about Miro, check out his website here: https://miro.com/ Produced by ProSeries Media: https://proseriesmedia.com/ For booking inquiries, email booking@proseriesmedia.com

2 Des 202447min

Section 230: Free Speech & Consequences in Tech with Andrew Edwards, Author of Army of Liars

Section 230: Free Speech & Consequences in Tech with Andrew Edwards, Author of Army of Liars

Today, we’re talking to Andrew Edwards, Author of Army of Liars. We dive deep into the controversial Section 230 exploring the complexities of this law, its impact on social media platforms, and the urgent need for reform. All of this right here, right now, on the Modern CTO Podcast!  To learn more about Andrew Edwards, check out his website here: https://www.andrewvedwards.com/ Produced by ProSeries Media: https://proseriesmedia.com/ For booking inquiries, email booking@proseriesmedi

25 Nov 202436min

How to Mine BTC for $26k Per Coin with Eric Rice, President at SOVRN Capital

How to Mine BTC for $26k Per Coin with Eric Rice, President at SOVRN Capital

Today, we’re talking to Eric Rice, President at SOVRN Capital. Eric shares his journey from skepticism to becoming a Bitcoin advocate and explains the revolutionary potential of Bitcoin mining. Discover how innovative mining operations are leveraging waste energy and tax credits to mine Bitcoin at incredibly low costs. All of this right here, right now, on the Modern CTO Podcast!  To learn more about SOVRN, check out their website here: https://sovrncapital.com/ Produced by ProSeries Media: https://proseriesmedia.com/ For booking inquiries, email booking@proseriesmedia.com

22 Nov 202430min

Upgrading Beyond Dashboard Graveyards with Dylan Etkin, Founder & CEO at Sleuth

Upgrading Beyond Dashboard Graveyards with Dylan Etkin, Founder & CEO at Sleuth

Today, we’re talking to Dylan Etkin, founder and CEO of Sleuth, to dive deep into the world of engineering metrics and team alignment. Dylan shares insights on how CTOs can move beyond "dashboard graveyards" and implement meaningful metrics that drive real change. All of this right here, right now, on the Modern CTO Podcast!  To learn more about Sleuth, check out their website here: https://www.sleuth.io/ Produced by ProSeries Media: https://proseriesmedia.com/ For booking inquiries, email booking@proseriesmedia

21 Nov 202438min

Top Strategies for Securing Top Talent with Mark Porter, CTO at dbt Labs

Top Strategies for Securing Top Talent with Mark Porter, CTO at dbt Labs

Today, we’re talking to Mark Porter, CTO at dbt Labs. We discuss Mark’s best advice on finding and keeping top talent, and his self-described controversial strategy for interviewing potential team members. All of this right here, right now, on the Modern CTO Podcast!  To learn more about dbt Labs, check out their website here: https://www.getdbt.com/ Produced by ProSeries Media: https://proseriesmedia.com/ For booking inquiries, email booking@proseriesmedia.com

18 Nov 202420min

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