Ep. 30 Purpose-Driven Design: how products like Donations and RevPoints create customer impact
Revolut Insider5 Feb 2025

Ep. 30 Purpose-Driven Design: how products like Donations and RevPoints create customer impact

As a product leader, Francesco Bovo gives an overview of his approach to simplifying the complex when it comes to product design, and how building products starts with creating a seamless customer experience.

From his contribution on the Donations team to connecting customers with causes they care about, to developing RevPoints that lets customers earn rewards, Francesco’s work focuses on creating products that drive meaningful impact.


In this episode, Alex and Francesco discuss:

- His early learnings in product about creating a seamless user experience

- How Francesco led the Donations team to connect customers with diverse causes

- One skill Francesco thinks is necessary for product professionals

- Developing Revolut’s loyalty programme — RevPoints — and how it rewards customers

- Whether an easy-to-use rewards system can change the way customers use Revolut

- Francesco’s mindset behind simplifying the complex and the creative art of giving back

- The importance of focusing on product simplicity in a chaotic, digital world

- Empathy’s integration into products and Revolut’s Never Settle approach on quality

- AI and new technologies playing a role in product design

- How Francesco finds his own inspiration to continue building products that help people around the world


Follow Revolut Insider on Instagram:https://revolut.la/RevolutInsider⁠

View open career opportunities at Revolut:https://revolut.la/Careers⁠

Episoder(45)

Ep. 21 Global Impact: how new business development drives P&L and a company’s success

Ep. 21 Global Impact: how new business development drives P&L and a company’s success

How does business development influence a company’s profitability? To kick off season 2, host Alex Carril sits down with David Tirado, our Vice President of Global Business. Together, they explore how...

12 Sep 202426min

Ep. 20 Delivering Good Outcomes: how regulatory compliance promotes trust and growth

Ep. 20 Delivering Good Outcomes: how regulatory compliance promotes trust and growth

On the final episode of our first season, host Alex Carril talks with Daniel Watkins, Head of Regulatory Compliance, about the importance of this department. Dan talks about his current job and how he...

25 Jul 202424min

Ep. 19 The Art of Problem-Solving: strategies behind the growth of Revolut Business

Ep. 19 The Art of Problem-Solving: strategies behind the growth of Revolut Business

How do you look at what you have today to get to something better? Manuel Soto, Head of Operations for Revolut Business, chats with host Alex Carril about how creative problem-solving is at the core o...

11 Jul 202428min

Ep. 18 Starting Anew: from being displaced to opening doors for others

Ep. 18 Starting Anew: from being displaced to opening doors for others

How do you start anew when you weren’t expecting change in the first place?    Kateryna Bannikova, Lead Recruitment Manager, shares her story of being displaced by the ongoing war in Ukraine.  While s...

27 Jun 202428min

Ep. 17 Working with Pride: inspiring change in and out of the workplace

Ep. 17 Working with Pride: inspiring change in and out of the workplace

How can companies support LGBTQIA+ employees? As a committee member of Revolut’s Pride guild, João Duarte shares how Revolut is creating a safe space and what companies can do to better support their ...

13 Jun 202425min

Ep. 16 From Vision to Reality: how to craft a stellar career

Ep. 16 From Vision to Reality: how to craft a stellar career

What goes into building the career you’ve always dreamed about? As the Head of Sales for Spain and Portugal, Elisabet Girvent Valls knows what goes into crafting the career you want for yourself. Elis...

30 Mai 202428min

Ep. 15 Retiring in Style: a big farewell to the first Revoluter to retire

Ep. 15 Retiring in Style: a big farewell to the first Revoluter to retire

From getting to know Revolut early on as a payments business partner, Hugh Kingdon, now former Vice President of Payment Operations, saw the company grow from 13 employees to 10,000 with over 40 milli...

16 Mai 202428min

Ep. 14 Reaching New Heights: recruitment tips for sales and services roles

Ep. 14 Reaching New Heights: recruitment tips for sales and services roles

How do you make an impression during an interview for customer facing roles? Senior Recruitment Manager Stephanie Ewin shares her tips for achievement-driven individuals who want to join Revolut in a ...

2 Mai 202417min

Populært innen Business og økonomi

stopp-verden
lydartikler-fra-aftenposten
dine-penger-pengeradet
e24-podden
rss-penger-polser-og-politikk
rss-borsmorgen-okonominyhetene
pengepodden-2
livet-pa-veien-med-jan-erik-larssen
pengesnakk
finansredaksjonen
utbytte
morgenkaffen-med-finansavisen
rss-politisk-preik
lederpodden
liberal-halvtime
rss-pa-konto
tid-er-penger-en-podcast-med-peter-warren
stormkast-med-valebrokk-stordalen
rss-sunn-okonomi
rss-markedspuls-2