How to Avoid Over-Servicing Clients | Ep. #441

How to Avoid Over-Servicing Clients | Ep. #441

In Episode #441, Eric and Neil discuss how to avoid over-servicing clients. Tune in to learn what the Zero Dollar Charge Order is, the value of doing exactly what’s stated in your contract, and how to prevent being taken advantage of by your clients. Time Stamped Show Notes: 00:27 – Today’s topic: How to Avoid Over-Servicing Clients 00:47 – Eric uses Hubstaff, which is a time tracking tool 01:00 – It’s important to internally track time in a company 01:15 – You don’t have to charge per hour, but audit your time wisely 01:38 – Follow what’s in the contract 01:44 – Learn how to say “no” if it’s not in the contract 02:07 – Eric hired The Smart Agency Podcast’s Jason Swenk 02:20 – He created the tactic called “Zero Dollar Charge Order” 02:27 – You send an invoice for zero dollars that states the services you gave for free 03:35 – If you have to charge for it, charge for it 03:59 – Marketing School is giving away 90-day FREE trial to Crazy Egg which is a visual analytics tool 04:07 – Go to SingleGrain.com/giveaway to get your FREE copy 04:11 – That’s it for today’s episode! 3 Key Points: Track your time internally as a way of accountability. Stick to the contract—learn to say “no” to additional work that’s being offered by your client. Don’t be afraid to charge if you need or have to. Leave some feedback: What should we talk about next? Please let us know in the comments below. Did you enjoy this episode? If so, please leave a short review. Connect with us: NeilPatel.com Quick Sprout Growth Everywhere Single Grain Twitter @neilpatel Twitter @ericosiu Learn more about your ad choices. Visit megaphone.fm/adchoices See omnystudio.com/listener for privacy information.

Episoder(3254)

7 Tools to Help You in Marketing Design | Ep. #142

7 Tools to Help You in Marketing Design | Ep. #142

In Episode #142, Eric and Neil discuss the 7 tools that can help you in marketing design. Tune in to discover some of the best online tools that provide you quality images and designs for your marketi...

20 Des 20169min

How to Make Changes to Your Website Without the Help of Developers | Ep. #141

How to Make Changes to Your Website Without the Help of Developers | Ep. #141

In Episode #141, Eric and Neil discuss the ways you can make changes to your website without the help of developers. Tune in to know that you do NOT have to be a technical person to know the ways arou...

19 Des 20169min

Why You Need to Be Surveying Your Audience | Ep. #140

Why You Need to Be Surveying Your Audience | Ep. #140

In Episode #140, Eric and Neil reminds us why it’s very important to survey your audience. Listen to find out the most effective ways to survey your customers, the online tools that can assist you, an...

18 Des 201610min

How Important Is Testing for Your Business or Product? | Ep. #139

How Important Is Testing for Your Business or Product? | Ep. #139

In Episode #139, Eric and Neil talk about how you can create a culture of testing for your business. How important is testing for your business and product? Listen as Eric and Neil discuss from their ...

17 Des 201610min

Does Direct Mail Still Work? | Ep. #138

Does Direct Mail Still Work? | Ep. #138

In Episode #138, Eric and Neil discuss whether or not direct mail is a fading marketing strategy. Listen as they discuss how targeting advertisements to the right demographic as well as being creative...

16 Des 201610min

Why and How You Should Control Your Crawl Budget | Ep. #137

Why and How You Should Control Your Crawl Budget | Ep. #137

In Episode #137, Neil and Eric discuss the importance of knowing how to control your crawl budget. Tune in to discover how the quality of your pages affects your crawl budget and, in turn, can directl...

15 Des 201610min

How to Validate Your Business Idea for Under $100 | Ep. #136

How to Validate Your Business Idea for Under $100 | Ep. #136

In Episode #136, Eric and Neil list and explain the different ways you can validate your business idea for less than $100. Validating your business idea does NOT have to be expensive and these two exp...

14 Des 201611min

How to Use Quizzes to Increase Leads | Ep. #135

How to Use Quizzes to Increase Leads | Ep. #135

In Episode #135, Neil and Eric discuss the importance of quizzes to increase your leads. Tune in to discover how to create a short, well-made quiz that can increase your sales and how businesses today...

13 Des 20169min

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