Mastering Business Process Management: Unveiling the Secrets of the Center of Excellence
Focus on Center of Excellence (COE):The discussion primarily revolved around the concept of the Center of Excellence. Caspar and Russell explained that a COE is a group dedicated to ensuring that the right information is provided to the right people at the right time.Framework Transition:They transitioned from the previous episode’s discussion on government segments and procedures to delve deeper into BPM (Business Process Management) and its relevance in structuring dialogues between stakeho...
16 Jul 202435min
Center of Excellence: Driving Consistency and Innovation in Business Process Management
The episode emphasizes the critical role of CoEs, the necessity of a consistent methodology, and the evolving landscape of BPM with the integration of AI. Center of Excellence (CoE) Framework:Importance: CoE ensures that relevant information is provided to the right people at the right time within an organization.Structure: Can vary significantly, but fundamentally involves a dedicated team managing process excellence and methodology.Methodology and Tools:Methodology: Emphasized as essential ...
2 Jul 202422min
Streamlining Success: Navigating the Complexities of Process Management
In the sixth episode of the BPM 360 Podcast, hosts Caspar and Russell delve into the topic of "Procedures" within the broader context of governance in business process management. This episode expands on the discussions from previous episodes about ownership and shifts towards the procedural aspects that ensure effective process management across organizations. Key Topics Discussed: Introduction to Procedures: The conversation starts by defining procedures as crucial elements that keep proce...
18 Jun 202428min
Beyond Boundaries: Mastering End-to-End Ownership in Business Processes
The fifth episode of the BPM 360 podcast, hosted by Caspar and Russell, delves deeper into the complexities of ownership within business process management. The discussion extends the conversation from the functional to the holistic integration of end-to-end process management. Key Topics Discussed: Extended Ownership Discussion: The hosts revisit the topic of ownership, emphasizing its importance in the broader scope of process management rather than just focusing on depth. They discuss how ...
4 Jun 202426min
Ownership Unpacked: Navigating Governance and Accountability in Process Management
In this Episode, Caspar and Russell dig into the depths of Governance and Accountability Key Topics Discussed: Concept of Ownership: Ownership in the context of governance is about who controls various parts of the process landscape. The discussion opens by defining ownership simply as controlling aspects of a process, with nuances and subtleties involved. Distribution of Ownership: The podcast emphasizes that ownership should not be concentrated but distributed among various stakehol...
21 Mai 202430min
Stakeholder Management in BPM: Navigating Perspectives and Cultural Challenges
In this episode of the BPM 360 podcast, hosts Russell and Caspar discuss how to navigate through the different Perspectives and Culture Challenges in Stakeholder Management in Business Process Management (BPM) initiatives. They highlight the following key points: Introduction to Stakeholder Engagement: Moving from the executive sponsor focus to understanding the broader spectrum of stakeholders crucial for BPM projects.Identification of Stakeholder Groups: Exploring various stakeholder ...
7 Mai 202427min
BPM - Sponsorship
In this episode of the BPM 360 podcast, hosts Russell and Caspar delve into the importance of executive sponsorship in the success of Business Process Management (BPM) initiatives. They highlight the following key points: The Importance of Positivity: Emphasizing the necessity to spread positivity around BPM while being pragmatic and solution-oriented, avoiding overused marketing phrases.Challenges in BPM: Acknowledging the challenges and frustrations commonly experienced by practitioners in ...
23 Apr 202429min
Podcast Introduction - What is about, Who is it for? Discussion on Key Success Factors
The Podcast is all about Business Process Management (BPM). We, That's Casper Jans and Russell Gomersall, want to cover every angle of this topic we are so passionate about. In this first episode, we take on a high level view on the key success factors: SponsorshipSponsorStakeholdersGovernance OwnershipProceduresCenter of ExcellenceMethodsToolsHuman AffairesOrganizationCommunicationIn the following episodes we will be diving deeper into each of the categories. We hope you enjoy our...
22 Mar 202437min
