Customer Experience Transformation with Rupesh Mithani, SVP at Hexaware
Modern CTO24 Jan 2022

Customer Experience Transformation with Rupesh Mithani, SVP at Hexaware

Today we’re talking to Rupesh Mithani, SVP at Hexaware. And we discuss how Customer Experience Transformation requires reevaluating every part of the organization. How to plan as a leader when technology is evolving so rapidly, and why it’s important to give your direct reports the freedom to fail in order to build a strong foundation. All of this right here, right now, on the Modern CTO Podcast! To learn more about Hexaware CXT, check them out at https://hexaware.com/transform-customer-experiences/ In case you missed it: check out our previous episodes with Hexaware: Biju Shoolapani, Global Leader of Digital Core Transformation Arun "Rak" Ramchandran, CVP Global Market Leader Tony Schettino, VP

Episoder(895)

#62 Kyle Malady CTO of Verizon

#62 Kyle Malady CTO of Verizon

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#61 Lachlan MacDonald - CEO of MOVA Project

#61 Lachlan MacDonald - CEO of MOVA Project

Today we are talking to Lachlan, the CEO of Mova Project. And we discuss the disruptive nature of blockchain, Gaining trust and credibility through leading by example, and how focusing on people can ...

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#60 Yasir Anwar - CTO of William Sonoma Inc

#60 Yasir Anwar - CTO of William Sonoma Inc

Today we are talking to Yasir Anwar, the CTO of Williams Sonoma. And we discuss their exciting developments with AR and VR, creating an outcome based culture , and making sure your investments align...

8 Aug 201836min

#59 Dennis Amorosano SVP & GM at Canon

#59 Dennis Amorosano SVP & GM at Canon

Today we are talking to Dennis Amorosano, the Senior Vice President and General Manager at Canon Information & Imaging Solutions. And we discuss their role in creating the office of the future, How C...

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#58 Niklas Helgesson - CTO of NA-KD

#58 Niklas Helgesson - CTO of NA-KD

Today we are talking to Niklas the CTO of NA-KD and we discuss setting core values for your team to work and live by, sticking up for your team so that they don't get micromanaged by another departmen...

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#57 Trey Connell - CTO of ePublishing

#57 Trey Connell - CTO of ePublishing

Today we are talking to Trey Connell, the CTO of ePublishing. And we discuss chasing a business model rather than chasing the money, overcoming failure, and creating a remote culture where everyone f...

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#56 Fred Sadaghiani CTO of Sift Science

#56 Fred Sadaghiani CTO of Sift Science

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# 55 Ben O'Donnell CTO of BIMobject

# 55 Ben O'Donnell CTO of BIMobject

Today we are talking to Ben O’Donnell, the CTO of BIMobject. And we discuss his journey from Architect to CTO, the need for innovation and disruption in the construction industry, and his experience ...

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