Customer Experience Transformation with Rupesh Mithani, SVP at Hexaware
Modern CTO24 Jan 2022

Customer Experience Transformation with Rupesh Mithani, SVP at Hexaware

Today we’re talking to Rupesh Mithani, SVP at Hexaware. And we discuss how Customer Experience Transformation requires reevaluating every part of the organization. How to plan as a leader when technology is evolving so rapidly, and why it’s important to give your direct reports the freedom to fail in order to build a strong foundation. All of this right here, right now, on the Modern CTO Podcast! To learn more about Hexaware CXT, check them out at https://hexaware.com/transform-customer-experiences/ In case you missed it: check out our previous episodes with Hexaware: Biju Shoolapani, Global Leader of Digital Core Transformation Arun "Rak" Ramchandran, CVP Global Market Leader Tony Schettino, VP

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Today, we're talking to Jack Tam, SVP and CTO at Intuit Mailchimp. We discuss insights on the evolving landscape of AI, the future of software engineering, and why staying grounded is paramount as a t...

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Today, we're talking to best selling author Seth Godin for an episode of Tech Titans. We’re bringing you Seth’s best advice from his definition of CTO, why people aren’t truly rational, how to avoid p...

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Why You Need to Make Yourself Redundant with Hrishi Dixit, Principal at Gordian Labs

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Today, we're talking to Hrishi Dixit, Principal at Gordian Labs. We discuss the how and why you need to make yourself redundant, why you should work to replace yourself in your role, and why tech lead...

6 Jan 202550min

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Today, we're talking to the CTO of the US Navy, Justin Fanelli. Discover how the modern government is embracing digital transformation, the power of direct communication in military settings, and the ...

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Today, we're talking to Geoffrey Huck, Public Speaking Coach. We discuss how to overcome communication barriers in the tech industry, translate complex ideas for non-technical audiences, and develop a...

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