Customer Experience Transformation with Rupesh Mithani, SVP at Hexaware
Modern CTO24 Jan 2022

Customer Experience Transformation with Rupesh Mithani, SVP at Hexaware

Today we’re talking to Rupesh Mithani, SVP at Hexaware. And we discuss how Customer Experience Transformation requires reevaluating every part of the organization. How to plan as a leader when technology is evolving so rapidly, and why it’s important to give your direct reports the freedom to fail in order to build a strong foundation. All of this right here, right now, on the Modern CTO Podcast! To learn more about Hexaware CXT, check them out at https://hexaware.com/transform-customer-experiences/ In case you missed it: check out our previous episodes with Hexaware: Biju Shoolapani, Global Leader of Digital Core Transformation Arun "Rak" Ramchandran, CVP Global Market Leader Tony Schettino, VP

Episoder(885)

Are You Really Thinking Like a CTO? with Alan Williamson, CTO & Author

Are You Really Thinking Like a CTO? with Alan Williamson, CTO & Author

Today, we’re talking to Alan Williamson, CTO & Author. We discuss why it’s crucial to grow beyond your technical skills, the best methods for communicating outside of your department, and how to actua...

16 Sep 202441min

Free Speech vs. Technology: Where Should We Draw the Line? With Anders Indset, Philosopher & Bestselling Author

Free Speech vs. Technology: Where Should We Draw the Line? With Anders Indset, Philosopher & Bestselling Author

Today, we’re talking to Anders Indset, Philosopher & Bestselling Author. We discuss the principles of Norwegian work ethic, the relationship between free speech and technology, and the philosophical c...

9 Sep 202450min

We’re Running Out of Time to Secure US Election Tech with Harri Hursti, Security Researcher & International Speaker

We’re Running Out of Time to Secure US Election Tech with Harri Hursti, Security Researcher & International Speaker

Today, we’re talking to Harri Hursti, Security Researcher & International Speaker. We discuss the impending technological vulnerabilities of the upcoming US election, whether or not they can be mitiga...

5 Sep 20241h 10min

Building a Toolkit for Startup CTOs with Jothy Rosenberg, Keynote Speaker & Author

Building a Toolkit for Startup CTOs with Jothy Rosenberg, Keynote Speaker & Author

Today, we’re talking to Jothy Rosenberg, Keynote Speaker & Author. We discuss what goes into the startup CTO’s toolkit, how to master the art of outreach, and why people with disabilities tend to beco...

2 Sep 202428min

The Top Mistakes Made by Startup CTOs with Zach Goldberg, CTO at Gruntwork

The Top Mistakes Made by Startup CTOs with Zach Goldberg, CTO at Gruntwork

Today, we’re talking to Zach Goldberg, CTO at Gruntwork and Executive Leadership Coach. We discuss the biggest takeaways from his book, “The Startup CTO’s Handbook,” what mistakes CTOs keep making, th...

26 Aug 202458min

TECH TITANS: Leveling Up Your Communication with Bill Tingle, Certified Leadership Coach

TECH TITANS: Leveling Up Your Communication with Bill Tingle, Certified Leadership Coach

Today, we’re bringing you an episode of Tech Titans with Bill Tingle, CEO at Tingle Leadership. We discuss the ways in which Bill advises leaders to step up their communication skills and how to more ...

19 Aug 202425min

TECH TITANS: Emotional Firings & Tough Conversations with Brendan Wovchko, CTO at Ramsey Solutions

TECH TITANS: Emotional Firings & Tough Conversations with Brendan Wovchko, CTO at Ramsey Solutions

Today, we’re bringing you an episode of Tech Titans with Brendan Wovchko, CTO at Ramsey Solutions. We discuss Brendan’s philosophy of emotional firing, and how to navigate tough but necessary conversa...

12 Aug 202424min

FEED DROP! AI on Mars: NASA’s Vandi Verma

FEED DROP! AI on Mars: NASA’s Vandi Verma

Today, we’re bringing you a special episode from our friends over at Me, Myself and AI hosted by Sam Ransbotham, who was our guest on the podcast earlier this year. Sam is talking to Vandi Verma from ...

8 Aug 202425min

Populært innen Business og økonomi

stopp-verden
dine-penger-pengeradet
e24-podden
rss-borsmorgen-okonominyhetene
rss-penger-polser-og-politikk
pengepodden-2
utbytte
finansredaksjonen
morgenkaffen-med-finansavisen
rss-sunn-okonomi
livet-pa-veien-med-jan-erik-larssen
okonomiamatorene
tid-er-penger-en-podcast-med-peter-warren
pengesnakk
lederpodden
rss-fa-makro
rss-markedspuls-2
lederskap-nhhs-podkast-om-ledelse
boligbobla
rss-andelige-tanker-med-camillo