Customer Experience Transformation with Rupesh Mithani, SVP at Hexaware
Modern CTO24 Jan 2022

Customer Experience Transformation with Rupesh Mithani, SVP at Hexaware

Today we’re talking to Rupesh Mithani, SVP at Hexaware. And we discuss how Customer Experience Transformation requires reevaluating every part of the organization. How to plan as a leader when technology is evolving so rapidly, and why it’s important to give your direct reports the freedom to fail in order to build a strong foundation. All of this right here, right now, on the Modern CTO Podcast! To learn more about Hexaware CXT, check them out at https://hexaware.com/transform-customer-experiences/ In case you missed it: check out our previous episodes with Hexaware: Biju Shoolapani, Global Leader of Digital Core Transformation Arun "Rak" Ramchandran, CVP Global Market Leader Tony Schettino, VP

Episoder(884)

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The Evolution of the Movie Theater Industry with Nathan Hunstable, CTO at Cinergy Cinemas & Entertainment

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Today we’re talking to Nathan Hunstable, CTO at Cinergy Cinemas & Entertainment. We discuss the ins and outs of the modern cinema, the challenges that streaming has posed the movie theater industry, a...

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Today we’re talking to Steve Semelsberger, CEO at Testlio. We discuss how modern approaches to app testing are helping engineering leaders increase quality coverage, why the stakes for accurate app te...

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4 Jan 202442min

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Today we’re discussing our goals and outlook for 2024. We’re refocusing our content in the new year to bring you the most valuable insight to level up your leadership skills. If you have any thoughts ...

1 Jan 20249min

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Today, we’re bringing you a special episode of the podcast! Joel recently created a new YouTube channel where he discusses big ideas in tech, dissects them from a societal perspective, and generally d...

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