Customer Experience Transformation with Rupesh Mithani, SVP at Hexaware
Modern CTO24 Jan 2022

Customer Experience Transformation with Rupesh Mithani, SVP at Hexaware

Today we’re talking to Rupesh Mithani, SVP at Hexaware. And we discuss how Customer Experience Transformation requires reevaluating every part of the organization. How to plan as a leader when technology is evolving so rapidly, and why it’s important to give your direct reports the freedom to fail in order to build a strong foundation. All of this right here, right now, on the Modern CTO Podcast! To learn more about Hexaware CXT, check them out at https://hexaware.com/transform-customer-experiences/ In case you missed it: check out our previous episodes with Hexaware: Biju Shoolapani, Global Leader of Digital Core Transformation Arun "Rak" Ramchandran, CVP Global Market Leader Tony Schettino, VP

Episoder(884)

Sales Masterclass with Allison Shih, Board Of Directors for Atlanta Technology Professionals

Sales Masterclass with Allison Shih, Board Of Directors for Atlanta Technology Professionals

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TECH TITANS: Business Lessons from Strange Places with Rob Zuber, CTO of CircleCI

TECH TITANS: Business Lessons from Strange Places with Rob Zuber, CTO of CircleCI

Today we have an episode of our newest podcast, Tech Titans. It features summary episodes of our best leadership advice from Modern CTO. Robert Zuber, CTO at CircleCI, joins us in this episode to shar...

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Understanding the Neuroscientific Power of Video Games with Adam Gazzaley, Founder & Executive Director of Neuroscape at UCSF

Today we’re talking to Adam Gazzaley, Founder & Executive Director of Neuroscape at UCSF. We discuss the intersection of video games and neuroscience, Adam’s thinking behind the first FDA approved vid...

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TECH TITANS: Navigating Turbulent Waters and Building Strong Relationships with Anthony Scriffignano, SVP and Chief Data Scientist at Dun & Bradstreet

Today we have an episode of our newest podcast, Tech Titans. It features summary episodes of our best leadership advice from Modern CTO. Anthony Scriffignano, SVP, Chief Data Scientist at Dun & Bradst...

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Today we’re talking to Grant Shih, CTO at Aramark Uniform Services. We discuss how Grant navigated his professional journey to CTO, the one common thread he looks for in prospective leaders and team m...

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TECH TITANS: the Pursuit of Happiness with Adam Fichman, Owner at Lifted Logic

TECH TITANS: the Pursuit of Happiness with Adam Fichman, Owner at Lifted Logic

Today we have an episode of our newest podcast, Tech Titans. It features summary episodes of our best leadership advice from Modern CTO. Adam Fichman, founder of Lifted Logic, joins us in this episode...

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Today we’re talking to Jason Dobbs, CTO at PKWARE. We discuss how to know if you should pursue leadership, why it’s important to have parallel routes of growth within your company, and the bomb in Jas...

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Today we’re talking to Tony Davis, Chief Client Advisor at Broadcom. We discuss the true meaning of meaningful observability; why your NOC could also be your SOC, and the ROI you can actually realize ...

15 Mai 202342min

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