A Program Leader's Journey from Despair to Success

A Program Leader's Journey from Despair to Success

Dr. Chin-Lin Ching, medical director of palliative care at Highland Hospital, joins her mentor, Dr. Diane E. Meier, director of the Center to Advance Palliative Care for an interview.

In this episode, Dr. Ching shares how she turned around her program, which was considered successful on paper (based on high and rising volume), but unsustainable due to strains on staffing — causing her team to feel overwhelmed and burnt out. Instead of walking away, Dr. Ching took steps to overcome her feelings of despair, which included research, planning, and implementing change.

For more information, click here.

Episoder(47)

Team Wellness: Avoiding and Overcoming Burnout

Team Wellness: Avoiding and Overcoming Burnout

Palliative care specialists can often feel spread thin especially if the team is understaffed or overbooked with consults. Dr. Wendy L. Knowlton, a Hospice and Palliative Care Specialist with Providen...

16 Mai 201831min

Building Relationships to Grow a Palliative Care Program

Building Relationships to Grow a Palliative Care Program

Inge DiPasquale, RN steps into the Program Spotlight to discuss how building relationships with referring physicians helped build her program from the ground up in just three years.

25 Apr 201820min

Integrating a Pharmacist into the Palliative Care Team

Integrating a Pharmacist into the Palliative Care Team

Julie Lehn, PharmD, is a Clinical Pharmacy Specialist in Palliative Care at Banner Health in Phoenix, AZ. in this podcast, she discusses how adding a Pharmacist to a palliative care team can save an i...

24 Apr 201820min

Navigating Success and Managing Growing Pains

Navigating Success and Managing Growing Pains

With great success comes even greater challenges. How do you staff appropriately when your consults grow in big numbers? How do you scale your business model to continue to reach the right patients? O...

24 Apr 201823min

Hiring, Training, and Retaining Palliative Care Staff

Hiring, Training, and Retaining Palliative Care Staff

Our latest guest on the Palliative Care Program Spotlight is Doctor Parag Bharadwaj. Parag is Chief of Palliative Care Medicine at Sentara Health in Norfolk, Virginia. In this conversation, Parag disc...

15 Mar 201818min

The Big 3: Quality of Care, Provider Satisfaction, Cost Effectiveness

The Big 3: Quality of Care, Provider Satisfaction, Cost Effectiveness

Our guest on this episode is Greg Kimura, Director of Palliative Care for Monarch Healthcare in Orange County, California. In this engaging chat, Greg discusses caring for patients through the continu...

1 Mar 201817min

Using Data to Find the Right Patients

Using Data to Find the Right Patients

In this episode we chat with Abi Katz, Medical Director of Advanced Illness Management at Fidelity Health Care and Premier Health. In this conversation, Abi breaks down the ways her palliative care pr...

7 Feb 201823min

Establishing and Growing a Palliative Care Team

Establishing and Growing a Palliative Care Team

How do you create a palliative care culture at an institution when there isn't one? How do you take the idea of palliative care and turn that into a real program that meets the needs of its patients? ...

22 Jan 201834min

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