Episode 40: SOLABS' New Tagline, Our Q1 Performance and The Importance of System Ownership w. Philippe Gaudreau

Episode 40: SOLABS' New Tagline, Our Q1 Performance and The Importance of System Ownership w. Philippe Gaudreau

The QM Insights podcast show is back on its mission to help SOLABS' clients learn from experience. In today's episode, the team discusses SOLABS' performance over Q1 2021, how we got to the Learn From Experience tagline and the importance of System Ownership procedures.

Etienne Langlois, SOLABS' Marketing Coordinator is taking over as today's host while Ericka is taking a break for health reasons. Philippe Gaudreau, SOLABS' CEO, is our guest today!

0:36 Etienne introduces today's guest: Philippe Gaudreau

1:14 SOLABS' performance in Q1 2021

4:13 New resources in SOLABS' Knowledge Base

5:50 Etienne explains the reasoning behind SOLABS' new tagline: Learn From Experience

6:36 Philippe discusses how QM10 allows our clients to learn from experience

10:25 What is System Ownership and why is it critical in today's world?

14:14 We recommend having System Ownership procedures for QM10 and any other softwares you use

14:56 Thanks to our clients for listening and our best wishes!

15:47 How to contact us

Episoder(67)

Episode 67 - What can you Expect at the User Group Meeting 2026

Episode 67 - What can you Expect at the User Group Meeting 2026

In this episode of the QM Insights podcast we discuss the upcoming 2026 User Group Meeting happening in Montreal on May 7th, 2026. https://solabs.com/ugm2026 Reach us at solabs-podcast@solabs.com

14 Apr 11min

QM Insights Podcast Episode 66 - Understanding Document Coordinator Competency

QM Insights Podcast Episode 66 - Understanding Document Coordinator Competency

In this episode of the QM Insights podcast, Etienne and Philippe take a closer look at how to define and structure Document Coordinator competency levels. From levels 1 through 3, they explore what ea...

16 Sep 202521min

QM Insights Podcast Episode 65 - Introducing our 2025 User Group Meeting Featuring Ericka Moore

QM Insights Podcast Episode 65 - Introducing our 2025 User Group Meeting Featuring Ericka Moore

In this episode of the QM Insights podcast, Etienne, Philippe, and Ericka talk about the upcoming User Group Meeting on May 15th, 2025. They share which conferences they're most excited about, highlig...

18 Apr 202514min

Episode 64: SOLABS' Roadmap with Philippe Gaudreau

Episode 64: SOLABS' Roadmap with Philippe Gaudreau

In this episode of the QM Insights podcast, Etienne and Philippe discuss the latest updates to QM10 and what's in the pipeline for the upcoming months!   View SOLABS' full roadmap here: Roadmap for S...

26 Nov 202417min

Episode 63: Plan your EQMS' Development with the EQMS Maturity Model

Episode 63: Plan your EQMS' Development with the EQMS Maturity Model

In this episode of the QM Insights podcast, Etienne is joined by Philippe Gaudreau, CEO of SOLABS to discuss the EQMS Maturity Model proposed by SOLABS. Managing an Enterprise Quality Management Sof...

2 Apr 202413min

Episode 62: Looking Back at 2023 with SOLABS' Executives

Episode 62: Looking Back at 2023 with SOLABS' Executives

SOLABS' executives join together to discuss their outlook for 2023. They walk listeners through their objectives at the start of the year and more. Key Takeaways 00:51 Kevin explains what his focus ...

19 Jan 202414min

Episode 61: Evaluating Suppliers for an EQMS Software Purchase

Episode 61: Evaluating Suppliers for an EQMS Software Purchase

In episode 61 of the QM Insights podcast, Etienne is joined by Ericka Moore, Head of Client Success at SOLABS, and Philippe Gaudreau, CEO of SOLABS. This episode is the second in a series on purchasin...

5 Des 202314min

Episode 60: Purchasing an EQMS: Building a Business Case

Episode 60: Purchasing an EQMS: Building a Business Case

In episode 60 of the QM Insights podcast, Etienne is joined by Ericka Moore, Head of Client Success at SOLABS, and Philippe Gaudreau, CEO of SOLABS. This episode is the first in a series on purchasing...

2 Okt 202316min

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