UpLevel View26 Feb 2025

Redefining Value in Legal Operations for 2025 with Maureen Harms

What does value mean in legal operations, and how is it evolving in 2025? Join Stephanie Corey, Co-Founder and CEO of UpLevel Ops, Maureen Harms, VP and Associate General Counsel, Transition Management at 3M, and Ken Callander, Managing Principal of Value Strategies—now an UpLevel Ops company—for an exclusive discussion on the future of legal operations and pricing strategies. Together, UpLevel Ops and Value Strategies offer a powerhouse of expertise, presenting a united vision for delivering transformative results in legal departments. Steph, Maureen, and Ken will delve into the evolving definition of value, the cultural shifts driving innovation, and actionable strategies for optimizing outside counsel management and implementing value-based pricing. Tune into the UpLevel View and enhance your legal leadership vision today!

Highlights

Rethinking hourly rates: Shift to value-based pricing.
Legal industry's reluctance to change billing methods.
Alignment with business objectives equals value.
AI's impact on future legal services efficiency.
In-house teams reconsidering bringing work internally.
Managing change in law firms: A slow but necessary process.
Creating competition within legal departments to drive change.
Success metrics: Meeting client expectations and budget.
Efficient legal spending: The importance of partnering with firms.

Episode Resources

UpLevel Ops Master Chef GPT: https://chatgpt.com/g/g-oVwrdPo0I-master-chef
UpLevel Ops Wanderlust GPT: https://chatgpt.com/g/g-eDSeep6qT-wanderlust-guide
Thought Leadership from UpLevel Ops: https://uplevelops.com/thoughtleadership/
LINK (Legal Innovators Network): http://Linkforlegal.com
Connect with Stephanie Corey
https://www.linkedin.com/in/stephcorey-ulo
https://fr.linkedin.com/company/uplevel-ops
https://uplevelops.com/
https://uplevelops.com/legal-operations-consulting/
https://uplevelops.com/thoughtleadership/
https://uplevelops.com/services/gai-management/
Connect with Maureen Harms
https://www.linkedin.com/in/maureen-harms-8018a727/

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