Ep. 32 Catalyst for Change: how customer feedback drives business development
Revolut Insider6 Mar 2025

Ep. 32 Catalyst for Change: how customer feedback drives business development

How does customer feedback serve as a catalyst for new business initiatives?

Melina Dimoula gives an in-depth look at her role as a Business Development Manager by sharing examples of features she’s brought to market based on customer feedback.

She explains how being a part of the Global Business team is more than just responding to feedback. It’s about prioritisation, profitability analysis, and smart negotiation.

In this episode, Alex and Melina discuss:

- What goes into being a Business Development Manager

- Prioritising customer feedback for new Revolut features, like Bizum for customers in Spain

- The process behind deciding which features to bring to market

- Other recent features Melina’s team helped launch, such as cash deposits in the UK

- How to approach and deliver on large-scale projects

- Adapting strategies when unexpected challenges arise

- What made Melina decide to join Revolut and what she’s gained since working here

- How to build mutually beneficial partnerships in business

- Her view on compromise when it comes to deal-making

- Measuring your own success while driving change and business impact








Episoder(45)

Ep. 29 Raising the Bar: matching talent to values and culture at Revolut

Ep. 29 Raising the Bar: matching talent to values and culture at Revolut

Rachel Nelson, Recruitment Manager, shares how the Bar Raiser interview sets the standard for finding talent that aligns with Revolut’s company culture. From her role in global recruitment, she talks ...

23 Jan 202523min

Ep. 28 Beyond the Canvas: how Sophie Tea is revolutionising the art world

Ep. 28 Beyond the Canvas: how Sophie Tea is revolutionising the art world

What does it take to be revolutionary? In this special episode, host Alex Carril sits down with Sophie Tea — a true industry disruptor and revolutionary artist — to chat about smashing traditional bar...

9 Jan 202519min

Ep. 27 From Marine to Manager: cultivating a culture of high performance

Ep. 27 From Marine to Manager: cultivating a culture of high performance

How does a foundation in the military drive success in a high-performance work culture? Jonathan Beaney, Head of Talent Acquisition at Revolut, has honed the art of reinvention — and he’s sharing how ...

5 Des 202423min

Ep. 26 50 Million Customers: celebrating a milestone and the future of finance

Ep. 26 50 Million Customers: celebrating a milestone and the future of finance

On this celebratory episode about reaching 50 million customers worldwide, host Alex Carril sits with Antoine Le Nel, Chief Growth and Marketing Officer, to break down what this achievement means for ...

21 Nov 202418min

Ep. 25 Global Mobility: promoting a positive remote-first workplace

Ep. 25 Global Mobility: promoting a positive remote-first workplace

What does global mobility mean in today’s world of remote work? Isabel Rodriguez, Global Mobility People Partner, provides ‌insights into how remote work supports flexibility and shapes Revolut’s dyna...

7 Nov 202415min

Ep. 24 Revolut People: redefining people and performance management

Ep. 24 Revolut People: redefining people and performance management

What goes into building a next-level people platform? Andrei Oprisor, Head of Product for Revolut People, and Joseph Baugh, Head of Operations for Revolut People, sit down with host Alex Carril to sha...

24 Okt 202426min

Ep. 23 Credit Revolution: breaking through industry standards to simplify credit

Ep. 23 Credit Revolution: breaking through industry standards to simplify credit

From developing groundbreaking credit features to overcoming challenges in a regulated industry, Marc Saade, Head of Product for Credit, shares his inside view of the credit revolution that’s happenin...

10 Okt 202422min

Ep. 22 Technical Magic: the creative force behind engineering at Revolut

Ep. 22 Technical Magic: the creative force behind engineering at Revolut

How do engineers make behind-the-scenes technology feel like magic for customers who tap a few buttons? Senior Backend Engineer, Mila Voronaia, breaks down how engineering is a creative process — taki...

26 Sep 202417min

Populært innen Business og økonomi

stopp-verden
lydartikler-fra-aftenposten
dine-penger-pengeradet
e24-podden
rss-borsmorgen-okonominyhetene
rss-penger-polser-og-politikk
pengepodden-2
livet-pa-veien-med-jan-erik-larssen
finansredaksjonen
utbytte
pengesnakk
stormkast-med-valebrokk-stordalen
tid-er-penger-en-podcast-med-peter-warren
morgenkaffen-med-finansavisen
liberal-halvtime
rss-sunn-okonomi
lederpodden
rss-pa-konto
rss-investering-gjort-enkelt
rss-markedspuls-2