Inside Cheerios’s Gluten Free Fiasco - Part 3
Confused about the recall? Meredith & Frank explain what went wrong and why it matters – from quality control, customer service, medical, and personal perspectives. That includes the personal cost: M...
7 Okt 201525min
Inside Cheerios’s Gluten Free Fiasco - Part 2
Confused about the recall? Meredith & Frank explain what went wrong and why it matters – from quality control, customer service, medical, and personal perspectives. That includes the personal cost: M...
7 Okt 201524min
Inside Cheerios’s Gluten Free Fiasco - Part 1
Confused about the recall? Meredith & Frank explain what went wrong and why it matters – from quality control, customer service, medical, and personal perspectives. That includes the personal cost: M...
7 Okt 201530min
S05E01 - VW - Expertise and Trust
What can we learn from the recent scandal to hit Volkswagen? In an age where we need experts to run our world, what role does trust play and what happens when it is violated?
5 Okt 201524min
S04E08 - Part 8 - Biased Language
Meredith was interviewed about cultural bias in the Quality management community. In part 8, she discusses how the language Quality professionals use limits their ability to communicate clearly.
26 Nov 20149min
S04E07 - Part 7 - Quality Tools
Meredith was interviewed about cultural bias in the Quality management community. In part 7, she discusses how useful the tools are but also how they limit what we can talk about.
26 Nov 20149min
S04E06 - Part 6 - Theater & Quality
Meredith was interviewed about cultural bias in the Quality management community. In part 6, she discusses how Quality is applied in theater and why it's germane.
26 Nov 20145min
