Mark C. Smith, President & CEO of Query Technologies - Vancouver Island Economic Alliance Summit - Canada's Podcast

Mark C. Smith, President & CEO of Query Technologies - Vancouver Island Economic Alliance Summit - Canada's Podcast

Mark C. Smith is the President and CEO of Query Technologies Corp., Query CX, a boutique customer experience consultancy and Query Capital Corp. He serves as a customer advocate, partnering with leaders across organizations to re-imagine the customer experience and ensure their people, process and technologies align to achieve those objectives. The technology company delivers solutions that support business efficiencies and that have a proven return on investment. Query Capital, with a focus on building Canadian companies, partners with exceptional founders and management teams to create and fund companies to get them from start-up to scale. Mark is an active leader in the Customer Experience Professional’s Association (CXPA) and is connected with seasoned CX professionals around the globe. He also serves on several Boards including the Vancouver Island Economic Alliance (VIEA), where he is currently the Board Chair.

Episoder(987)

How Ethical Brands Win at Global Scale - Ontario - Canada's Entrepreneur

How Ethical Brands Win at Global Scale - Ontario - Canada's Entrepreneur

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Why Mentorship is Non-Negotiable for Leaders - Toronto - Canada's Entrepreneur

Why Mentorship is Non-Negotiable for Leaders - Toronto - Canada's Entrepreneur

David Pisarek combines progressive and comprehensive digital operations expertise with needs assessments, streamlining, and hands-on collaborative leadership to every project to ensure sound solutions...

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Eric Naaman — EY Entrepreneur Of The Year 2025 - Eastern - Québec - Canada's Entrepreneur

Eric Naaman — EY Entrepreneur Of The Year 2025 - Eastern - Québec - Canada's Entrepreneur

Eric Naaman acquired Damotech in 2010 with the vision of building an organization that reflected his values. One rooted in strong company culture, clear brand positioning, and product excellence. Unde...

4 Feb 22min

Crossing Borders in a Tariff War: The LaunchBoost Playbook from Pure Marketing - Canada's Entrepreneur

Crossing Borders in a Tariff War: The LaunchBoost Playbook from Pure Marketing - Canada's Entrepreneur

Crossing Borders in a Tariff War: The LaunchBoost Playbook from Pure Marketing is for Founders who need to Stop, Think, Focus & Execute is all about crossing border to the USA and beyond. The USA is s...

3 Feb 20min

He Built a Food Brand Because Nothing Existed - Québec - Canada's Entrepreneur

He Built a Food Brand Because Nothing Existed - Québec - Canada's Entrepreneur

Sylvain Karpinski is Founder & CEO of SLY Foods. SLY comes from Sylvain’s own adventures: 18,000 km cycling journeys across the Americas, packrafting expeditions on Canada’s remote whitewater rivers, ...

28 Jan 28min

How This Founder Is Reinventing Clean Energy - Toronto - Canada's Entrepreneur

How This Founder Is Reinventing Clean Energy - Toronto - Canada's Entrepreneur

Arshia Jahangiri is the Founder and CEO of Solenery, a Canadian clean-energy platform built to make the transition to sustainable living effortless for homeowners, builders, and energy providers. Sinc...

21 Jan 24min

A mission to raise the standard of hospitality - Edmonton - Canada's Entrepreneur

A mission to raise the standard of hospitality - Edmonton - Canada's Entrepreneur

Ravi Prakash, Chairman of O & O Group of Companies, is a visionary hospitality leader with a unique blend of operational expertise and strategic sales acumen. With a global mindset shaped by extensive...

7 Jan 19min

Numbers Matter—Smart Entrepreneurs Prioritize Them - Niagara - Canada's Entrepreneur

Numbers Matter—Smart Entrepreneurs Prioritize Them - Niagara - Canada's Entrepreneur

Matt Giffen is the Founder and CEO of Bench Brewing Company in West Lincoln, Niagara. Matt has built an innovative brewery that prioritizes sustainability and conscious business practices within the b...

31 Des 202529min

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