Upcoming Webinar, Pre-Travel Itineraries, and Email Scheduling: What's New at Tern

In this episode of the Flight Path podcast, Tern's CEO and co-founder David Shull, Head of Design Brad Turner, and Head of Product Molly Johnson break down the latest updates from Tern. With major feature releases, upcoming product enhancements, and a big webinar announcement, this week’s episode is packed with exciting news for travel advisors.

• Big Webinar Announcement: A must-attend event for travel advisors and agency owners! Tern is hosting a major launch webinar next Wednesday at 3 p.m. ET to dive into the latest feature updates and the future of Tern’s travel technology. Plus, there’s a live giveaway for a $500 Southwest gift card to one lucky attendee. Don’t miss it!

• Email Scheduling Coming Soon: Brad shares updates on the upcoming email scheduling feature, a top request from travel advisors. This will let users schedule emails for later—perfect for off-hours work, ensuring communications land at the right time. Expect this feature to launch in the next few weeks.

• Pre-Travel Itinerary Section Released: Molly celebrates the launch of the new pre-travel itinerary section, a highly-requested feature that allows advisors to share packing lists, tips, and other non-date-specific information with clients. This update has already generated major buzz in Tern's Facebook community.

• Group Travel Development: Group travel tools are officially in development! Molly and Brad explain how Tern is working on tools that will streamline group bookings, payment collection, and management for advisors. Get a sneak peek of what's coming soon.

• Design Improvements: Brad shares how the team is constantly refining Tern’s user experience. Recent updates include improvements to tables and filters, making the platform more efficient and consistent across all devices.

• Travel Advisors, Not Consumers: David addresses a common question about whether Tern will shift to a consumer-facing model. He reassures listeners that Tern is fully dedicated to empowering travel advisors and has no plans to pivot to direct-to-consumer trip planning.

• 00:00 – 02:42: Webinar Announcement and $500 Gift Card Giveaway
• 02:42 – 03:47: Email Scheduling Feature Progress
• 03:55 – 05:18: Molly’s Product Update: Pre-Travel Itinerary Section Launch
• 05:45 – 08:33: David’s Week in Review: Wanderlust Community, AI GPT Demos, Cruise Insights
• 08:33 – 12:12: Pre-Travel Itinerary Section Overview
• 12:12 – 15:02: Design Insights: Integrating Requests and Improving User Experience
• 15:02 – 18:40: Product Updates and Continuous Platform Refinements
• 18:40 – 24:15: Answering the Big Question: Will Tern Go Direct-to-Consumer?
• 24:15 – 30:00: Week Ahead: Group Travel Development and Upcoming Webinar

• Exciting Updates in the Webinar: Learn about Tern’s recent updates and the roadmap for future innovations—plus, get a chance to win a $500 Southwest gift card!
• Pre-Travel Itinerary Section Is Live: Advisors can now create customized pre-trip sections with packing lists, recommendations, and more.
• No Direct-to-Consumer Plans: Tern remains committed to empowering travel advisors, focusing on enhancing their experience through technology, not replacing them.
• Group Travel Tools in Development: Stay tuned for the upcoming features designed to simplify group bookings and payments.

Make sure to register for the webinar to stay updated on all things Tern and be one of the first to learn about the new group travel tools.