Optional Add-Ons & Major Agency Upgrades on the Horizon

Optional Add-Ons & Major Agency Upgrades on the Horizon

Welcome back to the Flight Path Podcast! 🎙️ This week, we’re diving into some exciting new features and updates that will streamline your workflow and help you sell more effortlessly. 🚀


Highlights:

Optional Add-Ons Are Live: A game-changing feature for upselling optional activities, excursions, and more—perfect for both FITs and group travel! We’ll walk you through how it works and why it’s a must-use tool.


🛶✨Agency Bonuses and Fees: New capabilities to add adjustments for your agents, whether it’s bonuses or fees—making commission reconciliation smoother than ever.


💼💵 Hiding Commission Data for Collaborators: A simple, much-requested update to make collaboration on trips easier while keeping sensitive commission details private. 🤝

Coming Soon: Enhanced Commission Rules for Agencies: Flexible structures to automate commission splits, adjust payouts, and more. Perfect for scaling your agency's back-office operations.


🧮 Inventory Management for Groups: Set room availability and track inventory seamlessly for group trips—launching soon!


🏨📋 New Training Opportunities: Learn from Tern experts and community pros through exciting new training sessions we’re planning. Stay tuned for details! 🎓🤩


Quick Updates:

A sneak peek into our team’s travels and what we’ve been working on behind the scenes, from ski trips to major roadmap planning sessions. 🏔️🛫


Whether you’re a solo advisor or managing a large agency, this episode is packed with tools and strategies to help you save time, sell more, and create seamless client experiences.


🎧 Don’t forget to like, comment, and subscribe to stay updated on all things Tern. New episodes every Friday!

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Episoder(93)

Commission Reconciliation Just Got a Whole Lot Simpler

Commission Reconciliation Just Got a Whole Lot Simpler

Episode Overview:David, Molly, and Brad are back with a packed episode covering the biggest AI chat upgrades to date, a major new agency back-office feature, and a meaningful update to groups. This we...

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Agency Payout Rules That Actually Fit How You Work

Agency Payout Rules That Actually Fit How You Work

Episode Overview:Brad Turner (Head of Design) and Molly Johnson (Head of Product) host this week's episode, joined by Spencer, one of Tern's lead engineers on AI. With David traveling back from a team...

19 Jun 42min

What Agentic AI Actually Does for Your Advisory Business

What Agentic AI Actually Does for Your Advisory Business

Episode Overview: Fresh off their biggest webinar yet, David Shull, Molly Johnson, and Brad Turner sit down for the behind-the-scenes debrief. This episode unpacks what didn't get enough airtime durin...

12 Jun 42min

We Redesigned the Itinerary (And Shipped 6 AI Updates)

We Redesigned the Itinerary (And Shipped 6 AI Updates)

Episode Overview: David Shull, Molly Johnson, and Brad Turner recap a packed pre-webinar week on Flight Path. The team walks through a full itinerary redesign with new header layouts and font options,...

5 Jun 45min

Plan the Surprise Your Client Will Never See Coming

Plan the Surprise Your Client Will Never See Coming

Episode Overview: David, Molly, and Brad are back with a packed episode recorded live from the ASTA conference in San Diego. David joins on four hours of sleep after a booth that stopped fellow exhibi...

29 Mai 31min

Tern's AI Guides You Through Your Work

Tern's AI Guides You Through Your Work

Episode Overview:David Shull, Molly Johnson, and Brad Turner cover a week of meaningful AI chat improvements. The biggest change: instead of typing answers back into the chat, advisors can now pick fr...

22 Mai 37min

Your AI Assistant Now Lives Where You Work

Your AI Assistant Now Lives Where You Work

Episode Overview: David Shull, Molly Johnson, and Brad Turner cover a packed week. AI chat gets its own home in the navigation with new capabilities to search cruise templates, build comparison breakd...

15 Mai 43min

AI That Matches Clients to Supplier Deals

AI That Matches Clients to Supplier Deals

Episode Overview: David Shull, Molly Johnson, and Brad Turner had a week that felt bigger than most. A host agency came back after 14 months to demo their full workflow in Tern, and the before-and-aft...

8 Mai 38min

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