Flight Path by Tern7 Mar 2025

Agency Suppliers, Faster Payouts & Webinar Recap

In this episode of Flight Path, Brad steps in as host while David takes a well-earned break! He’s joined by Molly (Head of Product) and Jade (Product & Operations Specialist) to break down some of the most exciting updates yet for travel agencies and advisors using Tern.

Agency Suppliers Update – Say goodbye to duplicate supplier names! Agencies can now create a clean, structured supplier list with key details, making commission reconciliation and reporting smoother than ever.
Payout Statements – A game-changer for agency owners! Easily consolidate all agent payments into a single, structured payout statement, reducing the manual work of commission tracking.
Commission Notes for Agents – Agents can now add notes to expected commissions, making it easier to communicate adjustments and special cases.
Webinar Recap – We dive into the key moments from our latest webinar, where we showcased everything Tern has launched this year and what's coming next!
Upcoming Features – Contact collaboration improvements, upgraded forms, and more!

📅 Don’t Miss This! Registration is now open for Tern’s User Conference, September 10-15, aboard Virgin Voyages' Brilliant Lady! Secure your spot at tern.travel/conference.

🎧 Subscribe for More! If you love staying up-to-date on the latest tools to grow your travel business, don’t forget to like, subscribe, and leave a comment!

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Episoder(93)

Commission Reconciliation Just Got a Whole Lot Simpler

Episode Overview:David, Molly, and Brad are back with a packed episode covering the biggest AI chat upgrades to date, a major new agency back-office feature, and a meaningful update to groups. This we...

26 Jun 30min

Agency Payout Rules That Actually Fit How You Work

Episode Overview:Brad Turner (Head of Design) and Molly Johnson (Head of Product) host this week's episode, joined by Spencer, one of Tern's lead engineers on AI. With David traveling back from a team...

19 Jun 42min

What Agentic AI Actually Does for Your Advisory Business

Episode Overview: Fresh off their biggest webinar yet, David Shull, Molly Johnson, and Brad Turner sit down for the behind-the-scenes debrief. This episode unpacks what didn't get enough airtime durin...

12 Jun 42min

We Redesigned the Itinerary (And Shipped 6 AI Updates)

Episode Overview: David Shull, Molly Johnson, and Brad Turner recap a packed pre-webinar week on Flight Path. The team walks through a full itinerary redesign with new header layouts and font options,...

5 Jun 45min

Plan the Surprise Your Client Will Never See Coming

Episode Overview: David, Molly, and Brad are back with a packed episode recorded live from the ASTA conference in San Diego. David joins on four hours of sleep after a booth that stopped fellow exhibi...

29 Mai 31min

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Episode Overview:David Shull, Molly Johnson, and Brad Turner cover a week of meaningful AI chat improvements. The biggest change: instead of typing answers back into the chat, advisors can now pick fr...

22 Mai 37min

Your AI Assistant Now Lives Where You Work

Episode Overview: David Shull, Molly Johnson, and Brad Turner cover a packed week. AI chat gets its own home in the navigation with new capabilities to search cruise templates, build comparison breakd...

15 Mai 43min

AI That Matches Clients to Supplier Deals

Episode Overview: David Shull, Molly Johnson, and Brad Turner had a week that felt bigger than most. A host agency came back after 14 months to demo their full workflow in Tern, and the before-and-aft...

8 Mai 38min