Tern’s Next Big Moves: AI, Invoicing & Integration

Tern’s Next Big Moves: AI, Invoicing & Integration

This week on Flight Path, we're zooming out and digging deep. David, Molly, and Brad share how Tern is pushing into its next chapter—refining the platform, integrating AI more meaningfully, and unveiling a new era of collaboration and connection for agencies and advisors alike.


Welcome & Updates from the Road
Where in the world is everyone this week? From ski towns to Florida road trips, the team checks in.


The Future of AI at Tern
We believe AI should empower—not replace—travel advisors. David breaks down why AI is different from past tech shifts, and how it can eliminate invisible work to supercharge your business.


What We’re Actually Building with AI Right Now
Molly and Brad dive into the early goals for our revamped AI Assist, how we’re improving trip imports, and what it means to separate data parsing from creative trip-building.


Consortium Integrations Are Coming!
We’re officially building our first integration with Signature Travel Network—and it’s just the beginning. Brad shares a sneak peek of what syncing contacts and marketing tags will look like directly inside Tern.


Huge Collaboration Wins Just Shipped

  • Documents are now fully collaborative 🎉
  • Credit card authorization is visible to collaborators 🙌
  • You can now reassign contact ownership and prep for bulk imports at the agency level.


What's Coming Next Week

  • Full traveler info collection in trip request & group signup forms
  • A smoother, more intuitive forms UI
  • AND… the long-awaited invoicing feature kicks off development 👀


Bonus Surprise
We’ve quietly been rebuilding Tern’s editor from the ground up. It’s sleek. It has undo. And it’s coming soon.


If you’re ready to work faster, collaborate more easily, and prepare for an AI-powered future—this is the episode to tune into. Don't forget to like, subscribe, and share with your team.


📌 Links & Mentions:


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Episoder(93)

Commission Reconciliation Just Got a Whole Lot Simpler

Commission Reconciliation Just Got a Whole Lot Simpler

Episode Overview:David, Molly, and Brad are back with a packed episode covering the biggest AI chat upgrades to date, a major new agency back-office feature, and a meaningful update to groups. This we...

26 Jun 30min

Agency Payout Rules That Actually Fit How You Work

Agency Payout Rules That Actually Fit How You Work

Episode Overview:Brad Turner (Head of Design) and Molly Johnson (Head of Product) host this week's episode, joined by Spencer, one of Tern's lead engineers on AI. With David traveling back from a team...

19 Jun 42min

What Agentic AI Actually Does for Your Advisory Business

What Agentic AI Actually Does for Your Advisory Business

Episode Overview: Fresh off their biggest webinar yet, David Shull, Molly Johnson, and Brad Turner sit down for the behind-the-scenes debrief. This episode unpacks what didn't get enough airtime durin...

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We Redesigned the Itinerary (And Shipped 6 AI Updates)

We Redesigned the Itinerary (And Shipped 6 AI Updates)

Episode Overview: David Shull, Molly Johnson, and Brad Turner recap a packed pre-webinar week on Flight Path. The team walks through a full itinerary redesign with new header layouts and font options,...

5 Jun 45min

Plan the Surprise Your Client Will Never See Coming

Plan the Surprise Your Client Will Never See Coming

Episode Overview: David, Molly, and Brad are back with a packed episode recorded live from the ASTA conference in San Diego. David joins on four hours of sleep after a booth that stopped fellow exhibi...

29 Mai 31min

Tern's AI Guides You Through Your Work

Tern's AI Guides You Through Your Work

Episode Overview:David Shull, Molly Johnson, and Brad Turner cover a week of meaningful AI chat improvements. The biggest change: instead of typing answers back into the chat, advisors can now pick fr...

22 Mai 37min

Your AI Assistant Now Lives Where You Work

Your AI Assistant Now Lives Where You Work

Episode Overview: David Shull, Molly Johnson, and Brad Turner cover a packed week. AI chat gets its own home in the navigation with new capabilities to search cruise templates, build comparison breakd...

15 Mai 43min

AI That Matches Clients to Supplier Deals

AI That Matches Clients to Supplier Deals

Episode Overview: David Shull, Molly Johnson, and Brad Turner had a week that felt bigger than most. A host agency came back after 14 months to demo their full workflow in Tern, and the before-and-aft...

8 Mai 38min

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