Human-centered design for Smart Public Transport | Dr. Niels van Oort

Human-centered design for Smart Public Transport | Dr. Niels van Oort

Technology and New mobility are reshaping urban transportation in cities. However, transit agencies should focus on solving real customer problems rather than introducing new innovations such as autonomous mobility, mobility as a service, ride- sharing, electric scooters, etc., Human-centric design is key to the quality of life in cities, putting people at the heart of urban transport planning. The cities must avoid creating digital inequalities in transportation services. All stakeholders, including academia, will play a key role to reshape the future of mobility.

Dr. Niels van Oort, assistant professor of Public Transport at Delft University of Technology and Co-director of Smart Public Transport Lab. He has been involved in public transport projects for over 15 years and has expertise in public transport planning and design, as well as dealing with customer experience, service reliability, and Big Data. He is an academic entrepreneur and believes in more practice-based learning rather than theory.

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Episoder(50)

Why Public Transit Must Reinvent Itself for the AI Era | Mark Seeger

Why Public Transit Must Reinvent Itself for the AI Era | Mark Seeger

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Metro Vancouver is a city that has quietly built one of the most advanced and integrated public transport systems in North America—from automated SkyTrain to strong transit-oriented development. Trans...

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Public transport systems are the lifeline of any city, connecting people, supporting economic growth, and shaping urban life. WMATA operates service in Washington DC Metropolitan area. Metrorail opera...

24 Mar 48min

Autonomous mobility will complement Public Transport | Debra A. Johnson

Autonomous mobility will complement Public Transport | Debra A. Johnson

Public transport is the business of people moving people and is really the great societal equalizer. Mobility ensures that people can access to job and other opportunities. If the customer get a bette...

22 Des 20251h 2min

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Autonomous Mobility is Here and Accelerating | Sascha Meyer

Autonomous mobility is set to transform how we move in the coming years. With rapid advancements in artificial intelligence, autonomous vehicle (AV) technology is accelerating faster than ever. Leadin...

9 Nov 20251h 9min

Transform Public Transit Through Better Service | Nadine Lee

Transform Public Transit Through Better Service | Nadine Lee

Public Transit is facing modal competition and it is important to leverage all modes to their highest and best use. It is important for public transit agencies to evolve and reinvest the service to co...

11 Mai 20251h 31min

Public Transport agencies must adopt to evolving riders' behaviour  | Adam Giambrone

Public Transport agencies must adopt to evolving riders' behaviour | Adam Giambrone

Transformation is always challenging, and the public transport sector is no exception. Around the world, this industry is undergoing significant change as travel patterns evolve and expectations grow....

11 Sep 20241h 32min

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