Smarter Forms & Collaboration Tools Upgrades

Smarter Forms & Collaboration Tools Upgrades

This week on Flight Path, the Tern team unveils some of the most highly requested updates to date—including a massive forms upgrade that will change how you collect traveler details forever. 🚀

David, Molly, and Brad walk through a packed week of shipping, covering everything from smarter collaboration tools to powerful agency onboarding improvements. Plus, they preview what's coming next: our Signature integration, early invoicing development, and new AI experiments already in flight.

💡 Highlights:

  • Forms Overhaul: Add any contact field—passport info, preferences, loyalty programs—directly into trip request and group signup forms.

  • Agency Power Tools: Bulk assign contacts to agents and streamline onboarding with zero data re-entry.

  • Automation Clarity: New visibility into automation history to reduce confusion.

  • Better Client Experience: Travelers can now see that documents exist—even before logging in.


🗣️ Join the Conversation:
Tell us how you're using the new Forms updates—or what you'd love to see next. Drop a comment below or reach out in the Tern Facebook Group.


📬 Subscribe to stay in the loop.

We ship every week. This podcast is your inside track on what’s live, what’s next, and how we’re building Tern together.

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Episoder(93)

Commission Reconciliation Just Got a Whole Lot Simpler

Commission Reconciliation Just Got a Whole Lot Simpler

Episode Overview:David, Molly, and Brad are back with a packed episode covering the biggest AI chat upgrades to date, a major new agency back-office feature, and a meaningful update to groups. This we...

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Agency Payout Rules That Actually Fit How You Work

Agency Payout Rules That Actually Fit How You Work

Episode Overview:Brad Turner (Head of Design) and Molly Johnson (Head of Product) host this week's episode, joined by Spencer, one of Tern's lead engineers on AI. With David traveling back from a team...

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What Agentic AI Actually Does for Your Advisory Business

What Agentic AI Actually Does for Your Advisory Business

Episode Overview: Fresh off their biggest webinar yet, David Shull, Molly Johnson, and Brad Turner sit down for the behind-the-scenes debrief. This episode unpacks what didn't get enough airtime durin...

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We Redesigned the Itinerary (And Shipped 6 AI Updates)

We Redesigned the Itinerary (And Shipped 6 AI Updates)

Episode Overview: David Shull, Molly Johnson, and Brad Turner recap a packed pre-webinar week on Flight Path. The team walks through a full itinerary redesign with new header layouts and font options,...

5 Jun 45min

Plan the Surprise Your Client Will Never See Coming

Plan the Surprise Your Client Will Never See Coming

Episode Overview: David, Molly, and Brad are back with a packed episode recorded live from the ASTA conference in San Diego. David joins on four hours of sleep after a booth that stopped fellow exhibi...

29 Mai 31min

Tern's AI Guides You Through Your Work

Tern's AI Guides You Through Your Work

Episode Overview:David Shull, Molly Johnson, and Brad Turner cover a week of meaningful AI chat improvements. The biggest change: instead of typing answers back into the chat, advisors can now pick fr...

22 Mai 37min

Your AI Assistant Now Lives Where You Work

Your AI Assistant Now Lives Where You Work

Episode Overview: David Shull, Molly Johnson, and Brad Turner cover a packed week. AI chat gets its own home in the navigation with new capabilities to search cruise templates, build comparison breakd...

15 Mai 43min

AI That Matches Clients to Supplier Deals

AI That Matches Clients to Supplier Deals

Episode Overview: David Shull, Molly Johnson, and Brad Turner had a week that felt bigger than most. A host agency came back after 14 months to demo their full workflow in Tern, and the before-and-aft...

8 Mai 38min

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