727: How to Show Up Authentically in Tough Situations, with Andrew Brodsky
Coaching for Leaders31 Mar 2025

727: How to Show Up Authentically in Tough Situations, with Andrew Brodsky

Andrew Brodsky: Ping

Andrew Brodsky is an award-winning professor, management consultant, and virtual communications expert at the McCombs School of Business at The University of Texas at Austin. He is an expert in workplace technology, communication, and productivity, and serves as the CEO of Ping Group. He is the author of Ping: The Secrets of Successful Virtual Communication*.

We’ve all heard the well intended advice that having interactions in person is always best. And that being as close to perfect as possible is ideal. Turns out, not always. In this conversation, Andrew and I explore how adapting to the context of tough situations can help you show up in a way that’s helpful for the other party and for you.

Key Points
  • In virtual interactions, what feels authentic to you may not seem authentic to the person you’re interacting with.
  • While video is best for being present, it may not be best when your underlying emotions could leak into a situation.
  • Surface acting helps us all land with the other party more authentically. Audio only can help this land better.
  • If using a less rich medium to communicate (i.e. email instead of a conversation) it’s helpful to explain why you made that choice.
  • People who appear perfectly competent may not be as likable. Consider surfacing blunders that aren’t central to the core expertise of your work.
  • We often default to the medium that works best for us. Consider what will land best with the other party.
Resources Mentioned Interview Notes

Download my interview notes in PDF format (free membership required).

Related Episodes Discover More

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Episoder(782)

766: Using AI to Make Networking Easier, with Ruth Gotian

766: Using AI to Make Networking Easier, with Ruth Gotian

Ruth Gotian: Networking in the Age of AI Ruth Gotian is the former Chief Learning Officer and Associate Professor of Education in Anaesthesiology at Weill Cornell Medicine. Thinkers50 has ranked her t...

19 Jan 39min

765: How to See What’s Holding You Back, with Marty Dubin

765: How to See What’s Holding You Back, with Marty Dubin

Marty Dubin: Blindspotting Martin Dubin is a clinical psychologist, serial entrepreneur, business coach, and adviser to C-suite executives and Silicon Valley entrepreneurs. He has founded several comp...

12 Jan 36min

764: Stop Solving Your Team’s Problems, with Elizabeth Lotardo

764: Stop Solving Your Team’s Problems, with Elizabeth Lotardo

Elizabeth Lotardo: Stop Solving Your Team’s Problems for Them Elizabeth Lotardo is a consultant, writer, and online instructor who helps organizations drive emotional engagement. Elizabeth writes for ...

5 Jan 30min

763: Leading with Poise When the Stakes are High, with Eileen Collins

763: Leading with Poise When the Stakes are High, with Eileen Collins

Eileen Collins: Through the Glass Ceiling to the Stars Colonel Eileen M. Collins, USAF (retired), earned a place in history as the first American woman to pilot, and later to command, a space mission....

15 Des 202539min

762: Show Up Better, Faster, with Claude Silver

762: Show Up Better, Faster, with Claude Silver

Claude Silver: Be Yourself at Work Claude Silver is on a mission to revolutionize leadership, talent, and workplace culture. She is Chief Heart Officer at VaynerX and partners with CEO Gary Vaynerchuk...

8 Des 202537min

Listener Survey Results

Listener Survey Results

Dave shares the results of the 2025 listener survey and previews what’s next for Coaching for Leaders. If you’re not already getting the weekly update and wish to receive Dave’s forthcoming FocusFive ...

4 Des 202525min

761: Notice Disruption and Innovate Through It, with Steve Blank

761: Notice Disruption and Innovate Through It, with Steve Blank

Steve Blank: Blind to Disruption Steve Blank is an Adjunct Professor at Stanford and co-founder of the Gordian Knot Center for National Security Innovation. Credited with launching the Lean Startup mo...

1 Des 202535min

760: The Kind of Curiosity Leaders Often Miss, with Shannon Minifie

760: The Kind of Curiosity Leaders Often Miss, with Shannon Minifie

Shannon Minifie: Box of Crayons Shannon Minifie is the CEO of Box of Crayons, a learning and development company that helps unleash the power of curiosity to create connected and engaged company cultu...

24 Nov 202539min

Populært innen Business og økonomi

stopp-verden
lydartikler-fra-aftenposten
dine-penger-pengeradet
rss-penger-polser-og-politikk
e24-podden
rss-borsmorgen-okonominyhetene
pengepodden-2
pengesnakk
tid-er-penger-en-podcast-med-peter-warren
finansredaksjonen
livet-pa-veien-med-jan-erik-larssen
utbytte
stormkast-med-valebrokk-stordalen
morgenkaffen-med-finansavisen
rss-sunn-okonomi
rss-markedspuls-2
lederpodden
liberal-halvtime
rss-pa-konto
rss-investering-gjort-enkelt