What is UDAAP? (Unfair, Deceptive, or Abusive Acts and Practices)

What is UDAAP? (Unfair, Deceptive, or Abusive Acts and Practices)

In this episode of the Payments Podium Podcast, the Payments Professor, Kevin Olsen, sits down with special guest Karen Sylvester to unravel the complexities of UDAP (Unfair, Deceptive, or Abusive Acts and Practices) and its impact on electronic payments and financial institutions. Discover how Karen’s journey from part-time teller to industry expert has shaped her perspective on consumer protection, compliance, and regulations. Learn about the two versions of UDAP – one overseen by the FTC and the other by the CFPB – and how they govern business and financial institution practices. 📌 Key Takeaways: The four Ps of UDAP: Prominent, Presented, Placement, and Proximity. The critical role of clear disclosures for compliance. How evolving regulations, like those on fees, impact financial institutions. The importance of consumer responsibility and financial literacy. Practical career advice: Embrace challenges and learn from every opportunity. Learn more from the Payments Professor "We make learning about payments rules and regulations fun and easy!" www.PaymentsProfessor.com

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Episoder(114)

Stop Overpaying for Credit Card Processing

Stop Overpaying for Credit Card Processing

Are you paying more than you should for credit card processing? The answer for many businesses is yes. In this episode of Payments Podium, Kevin Olsen sits down with Jimmy Moore, CEO of FLO Business ...

30 Jul 28min

Why Traditional  Fraud Defenses  Are Failing

Why Traditional Fraud Defenses Are Failing

E-commerce fraud isn't just the work of a lone hacker anymore. Today's fraud is driven by organized criminal networks using artificial intelligence, automation, synthetic identities, and sophisticated...

17 Jul 28min

Agentic AI + ACH  Transforming  Healthcare  Payments

Agentic AI + ACH Transforming Healthcare Payments

Healthcare payments have been stuck in the past… but not any longer In this episode of the Payments Podium, Kevin “Payments Professor” Olsen sits down with Ryan Tennyson from SolutionReach to break d...

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2026 Payments Predictions

2026 Payments Predictions

The payments world is heading into uncharted territory. In this episode, we explore what’s next for banking and treasury, from the rise of digital-asset-focused bank charters to AI agents executing pa...

29 Jan 30min

2025 Year in Payments

2025 Year in Payments

2025 was a whirlwind for electronic payments, and this episode breaks it all down. The Payments Professor is joined by industry voices from treasury and fintech to unpack the biggest developments of t...

8 Jan 34min

Who is the ICBA? Discover the Independent Community Bankers of America.

Who is the ICBA? Discover the Independent Community Bankers of America.

In this conversation, Payments Professor and Kari Mitchum discuss the role of the Independent Community Bankers of America (ICBA) in supporting community banks and the electronic payments industry. Ka...

6 Jun 202529min

AAP (Accredited ACH Professional) Accreditation, what you need to know!

AAP (Accredited ACH Professional) Accreditation, what you need to know!

In this episode, the Payments Professor, Kevin Olsen, speaks with Ashley Mustico from Nacha about the AAP (Accredited ACH Professional) accreditation. They discuss the importance of the AAP in the el...

27 Mar 202526min

Electronic Payments in Africa

Electronic Payments in Africa

In this eye-opening episode of The Payments Podium, the Payments Professor welcomes a special guest from Nairobi, Kenya — Patrick Tanui, a seasoned expert in risk, compliance, and governance across ba...

21 Mar 202521min

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