How I Won This Angry Customer’s Business Back
Problem Solvers7 Apr 2025

How I Won This Angry Customer’s Business Back

Here's a strategy for talking people down, and even turning people's anger to your advantage. And I have the emails to prove it! Learn more about your ad choices. Visit megaphone.fm/adchoices

Episoder(456)

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The Five Skills That Accelerate Any Career

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Why do great companies make bad products? The answer is confirmation bias, and a lack of true connection with your customer. Phyl Terry is a pioneer in the field of consumer experience, and shares an ...

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Can Professionals Drop F-Bombs?

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"I'm Mad at My Fiancé for Not Including Me in a Business Opportunity!"

Morgan is engaged to Jack. Jack didn't include Morgan in a business deal, but she feels *strongly* that he should have. Now she's mad. What should they do? In this episode from Jason's other podcast, ...

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What Your Taxes Could Be Like In 2025

What Your Taxes Could Be Like In 2025

With a new presidential administration, entrepreneurs are expecting a lot of tax changes — but what are they? And how can they prepare? In this episode, hear from two professionals at CLA (CliftonLars...

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When something's wrong, we often make a mistake: We try to treat the symptom of the problem without understanding what the REAL problem is. Today I offer a helpful problem-solving framework. You'll le...

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Musicians are the overlooked influencers. That's what Jesse Kirshbaum of Nue Agency says. He creates partnerships between the largest brands and musicians, and says that all entrepreneurs, of any size...

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How to Become A Main Street Millionaire

Codie Sanchez started by buying a little laundromat. Now she has a portfolio of small local businesses that drive tens of millions in annual revenue, and developed a playbook for anyone looking to buy...

2 Des 202428min

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